Search results for: 'long test impact of evolving cloud'

The convergence of networking and security has become a business necessity. Organizations rapidly adopt cloud-first strategies, hybrid work models, and multicloud environments, making traditional perimeter-based security architectures obsolete. Secure access service edge (SASE) integrates networking and security into a unified, cloud-delivered fram...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...

Enterprises in the ANZ region are increasingly adopting the NAMA solution to counter the rising threat of advanced malware. The increased provisioning of cloud-based NAMA services by vendors was another key growth contributor; in particular, a large number of SMBs in the ANZ region were attracted to the agility and affordability offered by such ser...

The cloud Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) markets continue on their steady growth path, accelerated by the COVID-19 pandemic. This is partly due to cloud technology's proven effectiveness in powering digital transformation initiatives for enterprises of all sizes around the world. In addition, a solid cloud found...

The objective of this growth insight is to identify the key growth opportunities for NDT service providers and NDT equipment suppliers in China, South Korea, and Japan. To achieve this objective, the growth insight starts with discussing the key Mega Trends that are affecting end-user industries as well as the key market trends and technology trend...

Endpoints are the most vulnerable and exploited part of any network. The average organization manages thousands of endpoints that have access to its corporate network. Across industries and companies of various sizes, the number of endpoints has increased. This is partly due to employees using personal devices to conduct business. Endpoint securi...

The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

The infrastructure as a service (IaaS) and platform as a service (PaaS) market is experiencing rapid growth in Latin America. This Frost Radar identifies six market leaders: Amazon Web Services, Microsoft Azure, Huawei, Google Cloud Platform, IBM, and Oracle; offers insight into their best practices, differentiators, and areas of excellence; and p...

The South African leasing market is constantly evolving as leasing companies and OEMs continue to develop products to meet the ever-changing needs of their customers. Significant growth within the operational leasing market in South Africa is expected as consumers become increasingly aware of the benefits of leasing. The market will be marked by in...