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The top focal point in 2024 will be Artificial Intelligence (AI). Organizations across industries are working to understand the practical benefits to their operations and weigh those against the potential costs and risks. UCC providers are on the cusp of revolutionizing the communications industry through AI technologies but must win the confidence...

The digital health industry has maintained a consistent growth trajectory. Investing in technologies that help organizations achieve the quintuple aim of healthcare is a constant priority. However, high inflation and tight monetary policy will impact the investment landscape as it shifts from top-line growth to profitability. The use of AI tech...

In recent years, demand for satellites for government and commercial applications has increased, resulting in a growing number of satellite launches for navigation, earth observation, communications, and more. With increased launches come increased costs. The space industry is an expensive one to operate in, and mitigation methods must be implement...

The North American EMM market is in a state of flux, rapidly evolving from standalone mobile device management (MDM) and now transitioning into an expansive unified endpoint management (UEM) experience that also encompasses desktop computers, wearables, and select smart IoT (Internet of Things) devices. How providers manage this evolution will impa...

The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

Frost & Sullivan’s 2020 UCC Industry Trends to Watch report delivers an over-arching perspective of technologies and business models, rather than specific applications or providers, that will be most influential in terms of development direction and evolving value propositions in the unified communications and collaboration (UCC) market. The indu...

The Internet of Things (IoT) has been introduced to solve a variety of business challenges faced by enterprises in the following categories: 1) visibility and insights, 2) optimization of business processes, 3) tracking of assets, 4) monitoring of assets and environment, 5) improved customer engagement, 6) enabling new services, 7) enabling new bus...

The 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange in Huntington Beach was a meeting of innovative, enthusiastic, collaborative, and analytical minds. This year, the main challenges discussed by contact center leaders were: · Improving employee engagement and retention · Finding the right balance between ex...

09 Jun 2020  |  North America  |  Market Outlook

Global Vehicle Leasing Market Outlook, 2020

Used Car Leasing and Light Commercial Vehicle (LCV) Leasing Stand Out as Opportunities Amidst the Chaos Created by the COVID-19 Outbreak

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Vehicle leasing is seen as a solution to the growing problems faced by companies for their mobility needs, including vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Big corporates and businesses, in current market conditions, are focused on their core products and services and would like to outsource all other sup...