Search results for: 'landscape'
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22 Jul 2019  |  Asia Pacific  |  Market Research
Philippine Contact Center Applications Market, Forecast to 2024
Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations
The Philippine contact center application market grew by 0.1% in 2017 and generated market revenue of $20.8 million. The market is forecast to grow at a CAGR of 4.4% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Singaporean Contact Center Applications Market, Forecast to 2024
The Adoption of WFM and Analytics Applications will Bring Growth Opportunities
The Singaporean contact center application market shrunk by 0.4% in 2017 and generated $16.2 million. The market is forecast to shrink further at a CAGR of 0.3% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...
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22 Jul 2019  |  Asia Pacific  |  Market Research
South Korean Contact Center Applications Market, Forecast to 2024
Competition has Intensified
The South Korean contact center application market shrunk by 19.6% and generated $53 million in 2017. The market is forecast to grow at a very slow CAGR of 0.1% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Taiwanese Contact Center Applications Market, Forecast to 2024
Price Sensitivity Remains Despite Overall Market Maturity
The Taiwanese contact center application market shrunk by 2.0% and generated $9.1 million in 2017. The market is forecast to further shrink at a CAGR of 1.6% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, ...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Thai Contact Center Applications Market, Forecast 2024
The Volume of Omnichannel Customer Interaction has Increased
The Thai contact center application market grew by 8.4% and generated $17.8 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Vietnamese Contact Center Applications Market, Forecast to 2024
Still-developing IT Infrastructure Offers Plenty of Growth Opportunities
The Vietnamese contact center applications market grew by 3.5% and generated $4.1 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysi...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Applications Market, Forecast to 2024
Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth
The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...
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22 Aug 2019  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2019
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
New analysis from Frost & Sullivan's Digital Transformation program finds that growth continues in all areas of the contact center market: premise-based systems, the cloud, and hybrid configurations. Analytics, quality monitoring, and recording continue to be bright spots for growth, but emerging areas are taking center stage as companies transitio...
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29 Aug 2019  |  Global  |  Market Research
Global Analysis of the Broadcast and Digital Terrestrial Television (DTT) Video Encoders Market, Forecast to 2024
Broadcasters Halting Technology Spend Until Mandates or Competition Demands Them to Do So
Encoders are commercially sold products in hardware or software form, which produce output in one compressed video format. The broadcast encoders market covers revenues for all broadcast applications of video encoders including contribution, backhaul, distribution, and digital terrestrial transmission (DTT). This research study does not include cus...
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15 Nov 2019  |  Asia Pacific  |  Market Research
Analysis of the ASEAN Secure Content Management Market, Forecast to 2023
Increasing Adoption of Cloud-based SCM Services Hinders Uptake of On-premise SCM Services
The significant increase in the number of phishing and targeted phishing e-mails and malicious content among ASEAN organizations was a key driver for the adoption of legacy SCM solutions, particularly Web security. Critical infrastructure and sectors have seen a sharp rise in the number of such attacks. Despite SMBs making a shift to cloud-based e-...
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