Search results for: 'clientless remote support'

Digital twin is a virtual replica of an actual product, facility, asset, equipment, or plant, which are either hosted on premises or in the cloud. Companies are using digital twins to better understand the real world scenarios remotely, aiming to provide real-time assistance instead of reactive-based assistance. Digital twin technology is mostly u...

This study examines current and near-term SMB (small and mid-sized business) demand for mobile worker software applications. It also profiles a subset of mobile worker app providers that are successfully reaching the SMB sector and identifies future growth opportunities in this market. The information contained in this study allows mobile worker a...

The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...

07 Jul 2020  |  North America  |  Market Research

North American Mobile Field Service Management Market Continues to Offer Expansion Opportunities: Forecast to 2025

Evolving Field Service Environment, 5G, COVID-19 Poised to Have Significant Impact

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This study examines the North American mobile field service management market. Mobile FSM solutions are software applications that leverage a variety of technologies (geolocation, artificial intelligence, digital forms, etc.) on smartphones, tablets, rugged devices, and wearables in order to locate, manage, automate and/or optimize field-based serv...

The emergence of Industrial Internet of Things (IIoT) technologies has accelerated the process of digital transformation across various end-use industries. There is a growing need to monitor, measure, analyze, and manage the failure of assets as a part of digital transformation initiatives. Asset-intensive industries have been grappling with consta...

Endpoint security has become an important building block of a mature cybersecurity framework. Its significance has increased during the ongoing COVID-19 pandemic as enterprises have had to shift their entire employee bases to work from home during the nationwide lockdown. Cybercriminals have identified security gaps in endpoints and started exploit...

03 May 2021  |  Global  |  Frost Radar

Frost Radar™: Global Critical Infrastructure Cyber Security Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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During the last decade, critical infrastructure organizations (those whose operations are vital to sustaining citizens’ lives or national security) have undergone two major transformations: first, the introduction of digital technologies and systems to enable more efficient operations, and second, an exponential rise in their overall risk profile...

Building energy management is now a cornerstone of building energy sustainability. Mass digitization targets building systems management and focuses on occupant health and well-being, enabling proactive performance improvements and making buildings more human-centric. The COVID-19 pandemic emphasizes the importance of minimizing ecological footprin...

Investments in CX are Accelerating to Tackle COVID-19 Challenges in the Manufacturing Industry Businesses are often unable to keep up with the expectations of today’s sophisticated customers. Competition is a click away in this digital world, and social media can make or break a business. To compete in this environment, both B2C and B2B organizatio...