Search results for: 'Back Office Workforce Optimization Market'

The Thai contact center applications market size is estimated to grow from $16.4 million in 2016 to $27.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 7.4%. The research service is part of the Asia-Pacific market tracker for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indone...

Brands use outsourcing as a competitive strategy to unlock a range of benefits, including cost savings, best-in-class technology, and business flexibility. Outsourcing also helps them access skilled talent and different locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business chal...

The Singaporean contact center applications market size is estimated to shrink from $16.3 million in 2016 to $16.2 million by 2023, at a Compound Annual Growth Rate (CAGR) of 0.1%. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indon...

The rapid adoption of cloud computing and hybrid environments has brought a lot of benefits to organizations globally, such as flexibility, scalability, and cost savings. However, as hybrid-cloud and multi-cloud strategies become an increasingly important part of organizations' business operations, organizations will find it difficult to maintain u...

06 Jun 2019  |  Global  |  Market Research

Outlook of the Global Water and Wastewater Market, 2019

The Global Adoption of a Circular Economy, Enabled by Digitalization, Boosts Water and Wastewater Market Growth

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Key Issues Addressed

Water stress, climate change concerns, and the need for economic infrastructure are the key drivers for the global water and wastewater market. The circular economy is rapidly being adopted for its economic and environmental benefits. Digitalization has significantly bolstered its adoption in the water use cycle. Utilities across the world are focu...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

25 Nov 2020  |  North America  |  Market Research

Affected by the Steep Decline in Oil Prices due to the COVID-19 Pandemic, the Global Fluid Power Equipment Market is Gradually Recovering

Bleak Investment Activity and the Global Economic Shrinkage will Lead to a Short-term Market Contraction

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Key Issues Addressed

Owing to the US-China trade war and the global economic slowdown caused by the COVID-19 pandemic, the global fluid power equipment market is projected to face a sharp revenue contraction in 2020. Key end users, including oil and gas, aerospace and defense, and construction, are experiencing unprecedented declines due to the pandemic. The imposition...

This Frost & Sullivan's analysis of the 2024 global medium and heavy-duty (MD and HD) commercial vehicle aftermarket examines and forecasts for the 2023 2027 period, highlighting several types of parts in the aftermarket and its growth opportunities. This outlook features global coverage with a specific focus and analytics for North America, Lat...

This study provides a broad overview of the global stationary flow battery energy storage market, identifying the factors driving and restraining growth. The increasing adoption of renewable sources of power, particularly in the utilities and commercial and industrial (C&I) sectors, has driven the demand for long-duration energy storage systems. Fl...