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The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Thailand’s contact cent...

The capnography market is undergoing a significant transformation from its traditional role in anesthesia and intensive care monitoring to a broader, continuous respiratory surveillance ecosystem. This evolution is being driven by increasing integration of capnography into multiparameter monitoring platforms by original equipment manufacturers (OEM...

30 Apr 2020  |  North America  |  Market Research

North American Optical Character Recognition Market, Forecast to 2024

While Traditional OCR is the Larger Segment in this Growing Market, AI OCR is Expected to Record Explosive Growth

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This growth insight focuses on the North American optical character recognition (OCR) market. Revenue projections are derived from historical trends, bottom-up analysis of leading vendors, and modeled analysis of the impacts of various drivers and restraints during the forecast period across the North American region. The base year for the study is...

12 May 2020  |  Global  |  Market Research

Global Commercial Cabin Interiors Market, Forecast to 2030

Narrowbody Linefit and Widebody Retrofit Programmes Drive Marginal Growth

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Key Issues Addressed

The commercial aircraft cabin interiors market is headed for new cabin designs that improve passenger experience and functionality. The study covers the global market and provides an 11-year forecast for the 2019–2030 time period. The total commercial cabin interiors market generated $13.23 billion in 2019. The market is expected to grow at a CAGR...

Learning management solutions (LMS) serve as an excellent means to deliver multimedia and interactive course content to today?s generation of digitally connected students and workforce. The need for this shift in learning/teaching methodologies is the result of changing expectations from students and their parents regarding educational institutions...

The COVID-19 pandemic outbreak has resulted in a global economic downturn, as countries imposed movement control orders and shut down businesses. Similar to most other markets worldwide, the demand for industrial robots is forecast to plummet in 2020. The high initial costs and lack of supportive infrastructure are likely to impede market growth in...

30 Oct 2018  |  Global  |  Market Research

Global Communications Test and Measurement Market, Forecast to 2022

Digitization and Virtualization are the Key Enablers That Drive the Market; But Tight CAPEX Budgets Challenge Growth

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Key Issues Addressed

The high demand for data and lower latency from applications such as video streaming, financial trading, Internet of Things (IoT), connected cars, Big Data, and data analytics is requiring advancements in network devices and infrastructure. The Test and Measurement (T&M) market in communications is thus, driven by the need to test and validate the...

Incumbent players in the satellite communication market are experiencing challenges in retaining the revenue growth rates due to increased competition from terrestrial networks and excess in-orbit capacities leading to pricing pressures. Satellite communication ecosystem is going through a transformation phase with new entrants planning to offer in...

This study covers the Canadian and the U.S. VoIP services markets. It analyzes industry challenges, regional market drivers and restraints and trends in VoIP wholesale and retail services. The study segments retail services by PC-to-PC, PC-to-phone, calling cards, VoIP over broadband and managed enterprise solutions and discusses pricing, terminati...