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25 Nov 2021  |  Global  |  Technology Research
Advancements in Membrane Technologies for Industrial Wastewater Treatment
High Performance and Efficient Membrane Technologies Drive Large-scale Adoption of Industrial Wastewater Treatment
Wastewater from various industries such as pulp and paper, agriculture, food and beverage (F&B), personal care, healthcare, metal and mining, manufacturing, power generation, oil and gas, and other industrial segments are categorized as industrial wastewater. Effluents from these industries vary based on physical, chemical, and biological character...
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09 Dec 2021  |  Global  |  Customer Research
Digital Trends in the BFSI Industry Amidst COVID-19 and Beyond
Banking, Financial Services, and Insurance Customer Perspectives
The COVID-19 pandemic accelerated the move to digital channels, the cloud, and self-service customer care so financial companies could take advantage of new technologies to keep businesses running sans a staff yet maintain a satisfactory level of customer experience (CX). BFSI companies are focusing on improving digital experiences such as digital ...
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24 Jan 2022  |  Global  |  Market Research
The Importance of Workforce Optimization in Modern and Agile Contact Centers
Workforce Optimization Enhances Agent Efficiency and Opens Up Extraordinary Opportunities to Improve Customer Experience
This research study covers the workforce optimization market in the contact center space from a global lens. The study outlines the key elements present in a comprehensive WFO strategy as well as some of the main players in the global workforce optimization market. The COVID-19 pandemic has accelerated the need for modern contact centers to mana...
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22 Feb 2022  |  Global  |  Megatrends
Trend Opportunity Profile: Human-robot Collaboration
Visionary Perspective on Advances in Automation and Robotics
Robotics is increasingly used in both industrial and nonindustrial settings. This research service focuses on nonindustrial robots that collaborate and work with humans. Such human-robot collaboration aims to offer convenience and care, control and monitoring, learning assistance, or other tasks which may require significant human effort and to hel...
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03 Mar 2022  |  North America  |  Frost Radar
Frost Radar™: US eCommerce Fraud Prevention, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The US eCommerce market is on a strong growth trajectory. Revenue grew 20% in 2021 to approximately $850 billion. Many of the purchasing trends that emerged at the beginning of the pandemic have become permanent as consumers embraced the ease and convenience of home delivery and curbside or in-store pickups. Frost & Sullivan’s research indicates th...
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11 Dec 2019  |  Global  |  Frost Radar
2nd Annual Frost Radar on the Global Internet of Things Platforms Market, 2020
Identifying Industry Leaders that Fuel Growth Initiatives with Innovative Solutions
The Frost & Sullivan Information, Communications & Technologies team of analysts has released the Internet of Things (IoT) platforms Frost Radar, a robust analytical tool that benchmarks companies’ innovation focus and growth performance in the IoT platforms market. The IoT is a complex ecosystem that integrates Information technology (IT) with op...
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11 Jul 2022  |  Global  |  Market Research
Global Freight Visibility Growth Opportunities
Innovative Business Models in Freight Management Transform its Value Propositions and Success Frameworks
The supply chain across industries is becoming more complex, and real-time freight visibility is the most sought factor among the logistics and transportation stakeholders for long-term competitiveness. For shippers and logistics fulfilment service providers, supply chain disruptions significantly affect the top and bottom lines. The impact of mali...
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17 Oct 2022  |  North America  |  Market Research
State of the Global Video Conferencing Devices Market—Forecast to 2027
Post-pandemic Market Normalization and Economic Headwinds Put Brakes on Growth in 2022: Long-term Momentum for Video-First Enterprise will Continue
The $3.85 billion global video conferencing devices market is undergoing seismic changes in the wake of massive work, workplace, and workforce transformation. Driven by the shift to remote work, video adoption saw hyper-growth during the pandemic years. The market is currently undergoing significant normalization, as it gets aligned with the new fu...
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14 Dec 2022  |  Europe  |  Market Research
Analysis of the European UCaaS Market—Forecast to 2028
A Return to Growth as Businesses Adapt to and Shape the New Normal
This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2028. The study discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strateg...
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23 Dec 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and per...
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