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Battery swapping stations are an important component of the $40 billion electric two-wheeler industry. The battery swapping market is in the growth stage and moving toward consolidation. The food delivery and courier, express, and parcel industries have been making the move to electric mobility fleets, most notably with the use of two-wheelers,...

After a prolonged period of lower growth, the fuel cells market has gained significant momentum in the past three years, reflected by higher-than-forecast order volumes. The wider market for decentralized energy solutions continues to thrive as residential, commercial, and industrial customers look to achieve greater energy security and cost saving...

Consumers are increasingly adopting flexitarian (meatless diet but occasionally includes meat or fish), vegetarian (meatless diet), or vegan (zero animal product diet) lifestyles due to concerns about health risks, animal welfare (factory farming), and environmental sustainability. This global trend is augmenting demand for alternative or plant-bas...

Advanced driver assistance systems (ADAS) and autonomous vehicles use cameras as an integral part of the perception sensor suite to gather vision-based information that helps systems make logical decisions through artificial intelligence-based sensing and perception algorithms that enable autonomous driving features. Automotive cameras are broad...

As the North American unified communications-as-a-service (UCaaS) market matures and competition intensifies, it is becoming increasingly important for market participants to accelerate innovation and develop sustainable growth strategies. This market analysis provides a perspective on key market trends as well as an assessment of 30 growth and inn...

The global commercial airline revenue management market is mature, registering about $773.9 million in 2021. Frost & Sullivan expects the market to reach $1.0 billion in 2032, moving at a compound annual growth rate (CAGR) of 2.6%. As airlines are adopting digitalization across all operational areas, vendors are upgrading their revenue manageme...

The global CCaaS market generated revenue of $4.99 billion in 2021, a 21.6% increase from 2020. Frost & Sullivan projects that revenue will increase at a 13.2% compound annual growth rate to reach $9.29 billion by 2026. The North American CCaaS market contributed $3.03 billion of that 2021 amount (representing 14.2% year-over-year growth) and is ex...

The quality management system (QMS) market is growing fast. Regulatory compliance is one of the key drivers for the implementation of a QMS, especially as frequently changing geopolitical situations make it harder for companies to effectively act in accordance with requirements worldwide. Drug manufacturers, for example, must manage the complexitie...

01 Nov 2022  |  North America  |  Frost Radar

Frost Radar™: Global Business Process Management Services, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global business process management (BPM) services market is highly competitive and fragmented due to the influx of global and local IT services, BPM services, consulting services, contact center services, and digital solutions companies. Growth across the global BPM services market has accelerated competition and forced service providers to...