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The New Zealand contact center applications market generated a revenue growth of 2.2Percentage, with market revenue of $14.1 million in 2018. The market is expected to grow at a CAGR of 0.4Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...

The Asia-Pacific (APAC) contact center applications market registered growth of 5.8% to reach $719.5 million in 2019. Technology up-gradation, cloud migration, and adoption of new technologies such as analytics, automation, and self-service applications are driving market growth. Frost & Sullivan expects the APAC contact center applications market ...

23 Apr 2021  |  Global  |  Market Research

Global Workforce IAM—Disruptive Technologies and Unified Access Solutions Enable Robust Security Postures

Enterprises Benefit from Vendor Focus on Reducing IAM Complexity to Enhance User Experience

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Key Issues Addressed

As part of Frost & Sullivan’s ongoing research on cybersecurity, we conducted a deep-dive analysis of the Workforce Identity and Access Management (IAM) market. Frost & Sullivan defines Workforce IAM as a framework that controls and manages employee identities and access as well as policies across IT infrastructures, to protect enterprises from una...

While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with decisions related to legacy infrastructures, connectivity architecture and implementation. IoT professional service providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approa...

CES 2019 wrapped up amidst an Alexa overhaul, a barrage of autonomous pods and shuttles, and a clear message that the automotive industry is finally looking to near term autonomous and connected solutions that can improve the customer experience and lend a hand in the monetization game. Blockchain in automotive security, in-vehicle marketplace, aut...

Vaccine Delivery platforms: This section covers various nanoparticle-based vaccine delivery platforms such as nanoparticles of biological (self-assembling proteins) and non-biological origin ( inorganic and polymeric). The biological nanoparticles subsection overlaps with virus-like particles that has been separately addressed. Virus-Like Parti...

Over a period of roughly 3 years, Apple has taken a large percentage of its content delivery to its in-house CDN. It is using its own CDN for iTunes, iOS and OS X updates, music streaming, and a host of other assorted Apple content. Part of Apple’s reasoning for building its own CDN was because of performance issues with iCloud. In addition, Apple ...

12 Mar 2026  |  Global  |  Market Research

Diesel Pumps Market, Global, 2025–2026

Aftermarket and Replacement Demand, Especially Across the Asia-Pacific, is Driving Market Growth

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This Frost & Sullivan analysis offers an understanding of the diesel pumps market and the key trends shaping adoption. Recent trends show end users shifting toward cleaner energy sources. However, some regions still present opportunities. The main challenge for suppliers is to provide reliable, off-grid pumping solutions where electric infrastructu...

25 Jan 2021  |  Global  |  Megatrends

Future of User Interfaces Shaping New Consumer Experiences

Augmented Reality, Virtual Reality, and Biometrics Represent Key Growth Opportunities

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User Interface technologies have moved beyond the concept of simply representing machines to their users to enabling sophisticated and personalized interaction. The COVID-19 pandemic has accelerated their use in healthcare, manufacturing, education, retail, and banking to simplify interactivity and improve engagement. This report aims to help compa...