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The Vietnamese contact center applications market grew by 3.5% and generated $4.1 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysi...

22 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2024

Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...

This energy profile provides a detailed insight into the energy sector of Turkey in the current scenario and also presents an energy forecast between the years 2018 to 2030. The global energy sector has seen a drastic transformation in recent years and with the advancement of new technologies and energy systems, it is moving towards creating a re...

This research study aims to evaluate and present Ubers performance and analyze its future in the mid and long terms. It offers insights in regard to the companys strategies and future growth opportunities, and makes predictions about its performance. It also summarizes Frost & Sullivans view on the companys future outlook and offers forecasts for k...

The global Direct Current (DC) programmable power supplies and DC electronic loads market is mature but continues to exhibit consistent and continuous demand. Industry test equipment vendors specialize in robust test solutions and systems. The sector is characterized by intense competition and limited product differentiation. This research service ...

The global Alternating Current (AC programmable power supplies and DC electronic loads market is mature but continues to exhibit consistent and continuous demand. Industry test equipment vendors specialize in robust test solutions and systems. The sector is characterized by intense competition and limited product differentiation. This research anal...

This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Brazil in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this...

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Argentina and Chile in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others over...