Search results for: 'solution cloud latin'

As the North American unified communications-as-a-service (UCaaS) market matures and competition intensifies, it is increasingly important for market participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar™ analysis provides a perspective on key trends as well as an assessment of 29 growth and innovation le...

This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.

While the cloud model can be equally attractive to every company size, one sector has been particularly relentless in pursuing a cloud strategy: midmarkets. In the Frost & Sullivan 2019 Global Cloud Survey, midmarket firms are consistently among the highest adopters of services across the cloud stack—Infrastructure as a Service (IaaS), Platform as ...

This study examines the North American Enterprise BYOD solutions market. Key wireless carrier providers are profiled. Trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Relevant results from the 2018 Frost & Sullivan Mobile Business Solutions Survey of U.S. and Canadia...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing technologies, emphasizing AI-driven solutions across various sectors. Key innovations include AI-powered platforms for context-aware insights and real-time computing, a global payments platform facilitati...

Over the course of the forecast period (2023 to 2029), the customer experience (CX) outsourcing services market in Latin America and the Caribbean (LAC) is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX act...

Access control solutions are the cornerstone of numerous organizations physical security measures used to safeguard all facility entry and exit points as well as protect employees, customers, and assets from security risks. Due to their longstanding use, these solutions have not evolved much in the past few decades, despite digital advancements in...