Search results for: 'Life Science Tools and Diagnostics'

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

Retail sales are an important economic indicator because consumer spending reflects the strength of an economy and its fundamentals. Retailers are expected to invest in transformative technologies to prepare for unexpected events, new emergencies and build resilience. Currently, among the primary focal areas for retailers is to build e-commerce cap...

Enterprise-wide digital transformation initiatives result in more dynamic network environments, making it crucial for businesses to identify security vulnerabilities in real time. However, existing security technologies provide only a snapshot of security risks in the network and are not effective in mitigating fast-evolving threats. Manual sec...

Application environments are becoming more complex as organizations adopt cloud-native architectures, microservices, API-driven applications, and distributed engineering practices. This has led to fragmented security workflows, duplicated findings across tools, and limited visibility into how risks evolve across the software development lifecycle. ...

This study presents findings from Frost & Sullivan’s 2025–2026 Voice of the Enterprise Security Customer Survey, based on responses from 2,100 senior cybersecurity decision‑makers across regions, firm sizes, and industries. The research explores generative AI products under consideration by organizations spanning the global economy, current cyberse...

As digitalization enables the rapid embrace of digital devices, there has also been a parallel increase in illicit and criminal activities committed through these new devices and systems. Law enforcement agencies must adapt their operations to include the ability to access and analyze these devices while integrating new tools to keep pace with crim...

The COVID-19 pandemic forced lockdowns and border closures, which subsequently curtailed global travel. Industry revenue in fiscal year (FY) 2020–2021 amounted to $328 billion—the nominal equivalent to revenue generated in FY 2000–2001. Due to grounded aircraft and cancelled flights, the reasons for the shift in passenger behavior, government restr...

07 Jun 2022  |  Global  |  Frost Radar

Frost Radar: Artificial Intelligence (AI) and IoT-driven Building Energy Management, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The COVID-19 pandemic provides a unique and unexpected opportunity to tackle climate change in line with economic recovery by prompting global nations to set aside one-third of the COVID-19 economic recovery package for investments in digitalization, climate neutrality, and clean energy transition. Building energy management solutions powered b...

This study focuses on the ramifications for the European aftermarket because of EVs and PHEVs in the vehicle parc. Analysis is done on how replacement parts demand and aftermarket revenue will be altered due to EVs and PHEVs. The geographic scope of the study is Europe and the base year is 2017. The deliverable explains the impact of the latest ser...