Search results for: 'artificial intelligence ad cloud computing'

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...

27 May 2020  |  North America  |  Market Research

Analysis of the North American Industrial Valves Market, Forecast to 2026

A Bleak Investment Outlook and Prolonged Trade Tensions in the United States Accounted for the Subdued Market Activity

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Prolonged geopolitical tensions and a bleak investment climate in North America have negatively impacted the growth of the North American industrial valves market. The market is mature, and it comprises saturated end-user industries, such as oil and gas (O&G) and power generation. After a brief reprieve in 2018 due to the recuperation of the O&G in...

19 Apr 2021  |  North America  |  Market Outlook

Digital and Outcome-linked Service Innovations to Power the Global Homes and Buildings Industry, Outlook 2021

Future Growth Potential Driven by Resilient and Sustainable Business Models

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The COVID-19 pandemic has impacted nearly every sector and has forced various industries to undergo business transformation initiatives to adapt to the new normal environment. The Homes and Buildings (H&B) industry is no exception and is expected to face an acute recovery challenge both from the supply and demand side of the industry in 2021. As ho...

The North American hosted Internet Protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing steady growth as the small-business customer segment gradually matures and penetration in the mid-market and enterprise segments accelerates. Evolving technologies and business models, along with increasing customer awar...

12 Jul 2019  |  North America  |  Market Research

Global Content Management Solutions Market for the Media Industry, Forecast to 2024

In a Fragmented Market, Home-grown Solutions Restrict Revenue Growth and North America Remains the Primary Focus for Market Expansion

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Consumption of news and entertainment has evolved; consumers want access to information anytime, anywhere, and across devices. This is driving the adoption of CMS to deliver content across form factors. The need for this shift in media consumption habits is the result of changing expectations of consumers who are demanding news and media platforms ...

03 Jul 2020  |  North America  |  Market Research

Latin American Fleet Managers’ Desirability and Willingness to Pay for Fleet Management Solutions, Brazil and Mexico, 2020

A Summary of Customers’ Willingness to Pay, Switching Behaviour, and Perceptions

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Brazil and Mexico, key developing nations in the Americas, have tremendous potential in terms of tapping the growth opportunities in the intelligent transport and mobility space. Both the countries have extensive networks of roads and highways, with people relying primarily on road transport as the railway networks are neither wide nor sophisticate...

The global enterprise medical imaging workflow orchestration solutions industry is undergoing rapid changes because of new technological developments, new clinical and administrative needs, and the introduction of new policies and regulations, making it necessary for industry participants to innovate to maintain a competitive edge. The healthca...