Search results for: 'pace 19'

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

5G is expected to have a major impact on the healthcare industry, especially due to the industry's digital transformation (which is being driven by the COVID-19 pandemic). While several application areas exist for the technology, Frost & Sullivan looks at the niche (but important) area of surgery and how 5G may revolutionize this space. Frost & Sul...

20 Apr 2022  |  North America  |  Customer Research

US Cybersecurity Responsibility, Spending, and Posture

A Survey of Enterprise End Users Who Influence Cybersecurity Budgets

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The COVID-19 pandemic accelerated the remote working trend by at least 20 years in most parts of the United States. To enable remote workers, digital transformation initiatives that were intended to be rolled out over a period of years instead occurred within weeks or months. In the process, security issues were initially pushed aside or ignored al...

The COVID-19 pandemic accelerated the remote working trend by at least 20 years across Europe. To enable remote workers, digital transformation initiatives that were intended to be rolled out over a period of years instead occurred in weeks or months. In the process, security issues were initially pushed aside or ignored altogether in the rush to e...

After facing a challenging period in 2020, with isolation measures and economic difficulties due to the COVID-19 pandemic, Europe has started getting back to normal. However, although vaccination rates have advanced, some markets are still in crisis. The automotive market, for example, has not recovered to usual levels of new car sales. Global micr...

The COVID-19 pandemic rapidly changed how buildings function. Building mobility solutions have gained more importance and will form a crucial part of buildings and cities in the near future. Rapid employment of the Internet of Things (IoT), artificial intelligence (AI), and cloud technologies will make products smarter and revolutionize mobility in...

Enterprise dedicated Internet access (DIA) services have successfully penetrated the Latin American market over the last decade and are now in a mature phase of the product life cycle. Several factors affect the adoption of DIA services in the region, including the increasing use of bandwidth-intensive collaboration tools, demand for cloud and data...

As businesses emerged from the COVID-19 pandemic operating environment, they found themselves facing the Great Resignation, an economic downturn, and a potential recession. These dynamics caused them to reassess spending and force business units to do more with less. Low-code application platforms (LCAPs), a technology that was just gaining popular...

The availability of digital pricing engines, the growth of online platforms, and the shift to organized platforms play a key role in market growth. Several companies, including Cars24, CarWale, CarDekho, Maruti Suzuki True Value, and Mahindra First Choice, offer various value-added services, such as vehicle inspection, free servicing, and easy fina...