Search results for: 'tool change'

Frost & Sullivan launched the first ever virtual customer contact event. The new platform proved successful for an interactive Executive MindXchange, despite the obstacles COVID-19 created for such events. We had a full house, where the majority of people stayed engaged on the event platform throughout the program. Moving from session to session wa...

17 Dec 2020  |  North America  |  Frost Radar

Frost Radar™: Latin America Managed Public Cloud Service Providers, 2020

Benchmarking Future Growth Potential

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Cloud migration—specifically, migrating legacy applications and data to a cloud environment—has become one of the top hindrances companies face when planning and implementing a cloud strategy. This is due to a number of reasons, both technical and non-technical, including the physical challenge of moving vast amounts of data to the cloud; incompati...

Globally, the increase in population and industrial activity results in a growing volume of water consumption and wastewater generation. UNICEF (the United Nations Children's Fund) estimates that about half of the global population will face water scarcity by 2025, and by 2030, about 700 million people will be displaced by intense water scarcity. A...

Internet of Things (IoT) technologies are fast becoming essential business tools and key parts of digital transformation for many organizations. IoT deployments are well suited, across the range of potential configurations and applications, to dovetail with efforts to achieve top reported business priorities. Frost & Sullivan conducted a survey...

Cloud Access Security Broker (CASB) is a security solution that acts as a policy enforcement point between cloud service users and cloud services. The term CASB was coined over a decade ago, but today it is an essential component in any security architecture. However, CASB was designed at a time when perimeter-based security was still relevant; the...

New solutions include the integration of tools such as AI, which streamlines processes by automating tasks and offering guidance to operators on the use of ultrasound equipment. These solutions also reduce variabilities across devices and operators and improve the early diagnosis of chronic diseases. The study will help ultrasound equipment prov...

Recent advancement in the development of novel platforms of smart targeting small molecules, gene therapy, stem cell therapy, gene modification, and gene rectification technologies pose new prospects for therapies and cures for rare and genetic diseases. More than 80% of rare diseases are genetic in origin, so that gene and cell therapies are being...

Technology Convergence Driving High Performance Diagnostics The healthcare industry is evidencing a significant paradigm shift with the advent of smart technologies associated with other fields of research that are remarkably empowering advanced diagnostics. When looking through innovations in the fields of nanotechnology, robotics, and three-dimen...

The overall research objective is to measure the current use and future decision making behavior toward customer contact solutions primarily in the United States with a small sample from other regions. The technologies we covered include: customer journey analytics, elearning, quality monitoring, social media analytics, speech analytics, unified ag...