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22 Aug 2019  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2019
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
New analysis from Frost & Sullivan's Digital Transformation program finds that growth continues in all areas of the contact center market: premise-based systems, the cloud, and hybrid configurations. Analytics, quality monitoring, and recording continue to be bright spots for growth, but emerging areas are taking center stage as companies transitio...
$3,000.00
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24 Dec 2019  |  Global  |  Market Research
Mobility Operating System for Global Smart Cities, 2019
Disruptive Smart City Solutions Emerging as a Mega Trend for Intelligent, Integrated, and Seamless Mobility Operations
A mobility operating system essentially empowers a city government to utilize distributed city data, converging it to enable effective communications and developing innovative solutions for city management. The key components of a mobility operating system are strong communications and network as a nervous system, an open Big Data platform and stor...
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14 Jun 2024  |  North America  |  Frost Radar
Frost Radar™: Account-based Marketing Platforms, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The Frost Radar on account-based marketing (ABM) platforms analyzes providers that offer technology platforms, tools, and services created to streamline and optimize the execution of ABM strategies. ABM is a strategic approach in which a business targets its marketing efforts on a specific set of high-value accounts through personalized engagement...
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16 Oct 2018  |  Asia Pacific  |  Market Research
Traceable Value Chains and Authentication in the APAC Food Industry, Forecast to 2023
Food Safety, Traceability and Authenticity are at the Forefront of Consumer Minds; New Technologies are Breaking through Traditional Quality Systems to Address these Unmet Needs
Traceable value chains provide a chain of custody for a product or ingredient through a supply chain. Recent developments in traceability technology and forensic laboratory authentication methods have allowed new market segments to emerge within the food industry. This report explores how different elements integrate into a comprehensive traceabili...
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24 Dec 2018  |  Global  |  Technology Research
Micro- and Nano- encapsulation: Technology Impact Analysis
Advances in Encapsulation Technologies Stabilize Encapsulated Ingredients and Optimize Targeted Delivery in Various Industries
Encapsulation is used to preserve/protect various substances within another material at microscale sizes (microencapsulation) and at nanoscale sizes (nanoencapsulation). The material encapsulated is referred to as the ‘core’ whereas the encapsulates is referred to as the ‘shell’. The core material for different nanocapsules differs in size, shape a...
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01 Oct 2024  |  Global  |  Market Research
Facade Materials Market, Global and Regional, 2024 2030
Architectural Glass is Experiencing Transformational Growth due to Global Architectural Trends Across all Segments
In this analysis, Frost & Sullivan covers materials for fa ades in residential and non-residential buildings and in different regions worldwide. Materials covered include renders, clay-based materials, ceramics, terracotta, fiber cement, natural materials (wood, stone, and metals), polymer-based materials, synthetics and plastic composites, laminat...
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07 Dec 2020  |  Global  |  Market Research
Global Masterbatches Market Powered by Transformative Mega Trends, 2020
Enhancement of Customer Experience by Powder-free Operation Creates New Growth Opportunities
Masterbatches allow easier incorporation of pigments and additives in polymer resins and elastomers and provide improved product consistency and process stability through better dispersion. These products also enable safer handling of hazardous chemicals by encapsulating them in a carrier resin or elastomer. Additionally, they are mostly available ...
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25 Sep 2001  |  North America  |  Market Research
Integrated CRM Solutions
This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.
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19 Oct 2021  |  Global  |  Market Research
Global Data Monetization Platform Growth Opportunities
AI and Digital Advertising Emerging as Critical Elements for Telcos to Create Differentiation
This Frost & Sullivan research examines the importance of data monetization to drive growth opportunities across various industry verticals. The report identifies 4 channels—data bartering, data brokering, insights bartering, and business intelligence—to provide a clear understanding of the business processes and evolution of data across the value ...
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21 Nov 2024  |  Global  |  Market Research
Carrier Managed Network Services Forecast, Global, 2024–2029
Evolving Technological Complexities Emphasize the Need for Managed Network Service Providers
In this study, Frost & Sullivan focuses on leading carrier companies that provide managed network services (MNS) globally. Carrier MNS providers are primarily analyzed on their ability to offer MNS globally, based on their network footprint and the range of network services they provide and manage, including network access services (dedicated inter...
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