Search results for: 'part covid consumer behavior study'

The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...

Food contaminants pose a major challenge to the entire F&B industry value chain, impacting food producers, manufacturers, retailers, and consumers. Following the COVID-19 pandemic, food safety has become a priority, with constantly evolving requirements for traceability, rapid detection, and source identification. Current tracking methods do not ...

20 Dec 2021  |  North America  |  Market Research

Global Mobility-as-a-Service Growth Opportunities

Open Data Policies, Data Sharing, Public-private Partnerships, and Government Push Vital for Success

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Evolving work environments and shifting industry structures change consumer preferences and influence mobility in cities. The COVID-19 pandemic has forced cities to rethink their transportation networks and make them more flexible and sustainable. Innovative solutions are necessary to meet citizens’ needs, ensure efficient transportation systems, a...

The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...

11 Dec 2023  |  Global  |  Market Research

Global Grid Equipment Growth Opportunities

Electrification and Decarbonization Trends Drive Future Grid Investments

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Rising electricity demand complemented by sustained scaling up of renewable energy worldwide will boost investments in power transmission and distribution (T&D) infrastructure and grid assets, including transformers, switchgear, and cables. Frost & Sullivan expects the global grid equipment market revenue to reach $232.74 billion in 2030, with cabl...

This research service provides a snapshot of the Saudi Arabian economy by examining the country’s growth conditions and key policies. Following a steep economic contraction in 2020 on account of the COVID-19 pandemic, Saudi Arabia recorded a rebound of around 8.7% in 2022. Robust growth in non-oil sectors such as manufacturing, transport, governmen...

Cardiometabolic diseases, including cardiovascular disease (which encompasses coronary artery diseases, chronic/congestive heart failure, stroke, and hypertension), type 2 diabetes, and obesity, have been increasing globally. As a result, the healthcare cost burden has become significant and is anticipated to rise further. Existing drug therapies f...

This research service provides a detailed analysis of the fraud detection and prevention (FDP) market in light of increasing cybersecurity concerns. FDP vendors are using data and device analytics, user behavior and pattern recognition technology, guidelines set by regulating bodies, and industry standards that enable integration to offer know-your...

Women’s health is moving beyond single-condition apps and episodic visits toward connected care that follows each life stage—from adolescence to pregnancy and postpartum, through perimenopause and healthy aging. What makes this feasible now is the convergence of policy tailwinds (e.g., expanded postpartum coverage), AI+ at-home diagnostics (earlie...