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The Russian and CIS nations constitute a unique and diverse part of the connected truck telematics market, and these countries include Armenia, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan. Several local and international telematics companies serve the Russian and CIS connected truck telematics market....

07 Aug 2020  |  Europe  |  Frost Radar

Frost Radar™: European Hosted IP Telephony and UCaaS Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines™

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European businesses are rapidly adopting hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) solutions to become more agile and more easily adapt to ever-evolving market conditions. The COVID-19 pandemic further reinforced the need for flexibility in technology consumption in terms of capacity adjustments and del...

Freight transportation accounts for 65% of the global logistics industry, with road freight accounting for over 20% of this volume. With the increase in eCommerce and global trade, the Asia-Pacific region and parts of Africa are expected to grow in the future and drive the markets for road freight service. However, the impact of Brexit and the US-...

The automotive industry is experiencing a rapid evolution driven by the integration of alternative powertrain technologies into vehicles. With the proliferation of low- to zero-emission cars, the case for reducing emissions even further has become stronger with the introduction of electric light commercial vehicles (CVs). Governments and regulator...

This Frost Radar™ examines the Asia-Pacific customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services ...

During the last decade, adoption of robot-assisted surgery has increased significantly as opportunities have multiplied for performing minimally invasive procedures. Overall, surgical robotic platforms facilitate more precise surgeries and improve the repeatability of procedural movements. These benefits support faster recovery and better outcomes ...

18 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Greater China Web Application Firewall Solutions Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Web Application Firewall (WAF) is the first line of defense to protect web applications, websites, or web servers against application layer attacks. The rising number of malicious web activities and growing sophistication of new web application attacks have proved that the basic defense offered by a traditional WAF solution is no longer able to pro...

The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years. Two drivers will fuel this momentum: increasing acceptance of CX as a formidable competitive differentiation strategy and compelling incentives for companies to outsource their CX operations. Improving CX ranked ...

17 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American Customer Experience Outsourcing Services Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator. Hence, this field is gaining more attention and greater investment priority. The CX outsourcing services market is also becoming much more tech-intensive as...