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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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17 Mar 2020  |  Asia Pacific  |  Market Research
Australian Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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24 Mar 2023  |  North America  |  Market Research
US DoD Tactical Networks
Leveraging the Cloud to Reach Edge Network Users
This report focuses the US Department of Defense (DoD) tactical networks market activities and opportunities. Tactical networks are deployable and mobile information technology (IT) and radio networks used for battle management, weapons systems, and the command and control of military units. The study outlines the DoD’s efforts to introduce commerc...
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27 Jan 2022  |  Latin America  |  Market Research
Brazilian Municipal Waste Management Services Growth Opportunities
Private Investments to Increase Future Growth Potential of Recycling, Resource Recovery, and Universal Access to Waste Management and Recycling Services
The municipal waste management services market in Brazil is growing. The federal government has implemented public policies and plans, such as the National Basic Sanitation Plan (PLANSAB), to universalize basic sanitation and increase municipal waste collection levels by 2033. It aims to improve differentiated waste collection rates and eliminate i...
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06 Jul 2021  |  North America  |  Market Research
Global Decentralized Clinical Trial (DCT) Growth Opportunities
Strategic Partnering and M&A Activity in At-home Monitoring Solutions Gain Momentum
Frost & Sullivan presents post–COVID-19 growth opportunities and strategic imperatives for the global decentralized clinical trials (DCT) market, covering the markets maturity, key participants, adoption drivers and restraints, and recent mergers and acquisitions. The report identifies initiatives by major global contract research organizations (CR...
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28 Feb 2025  |  Global  |  Market Research
Global Customer Experience Management Services, Forecast to 2029
Market Growth Driven by Advancement in AI-based Technology Solutions
Striving for excellent Customer experience (CX) is a strategic component of every organization’s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. However, majority of the organizations are struggling to deliver efficient and consistent experiences. This is bringing greater attenti...
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19 Sep 2016  |  North America  |  Market Research
North American Contact Center Systems Market
On-premise Revenue Continues to Decline as Spend Shifts to Cloud Services
Product revenue decline was significant for inbound contact routing and IVR systems, and low to moderate for quality monitoring
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01 Mar 2017  |  North America  |  Market Research
RegTech in Financial Services, Global, Forecast to 2020
Advanced Risk Analytics and Regulatory Solutions Driven by Advances in Machine Learning
Regulators around the world have become stricter in their compliance and processes. Rising levels of regulation and challenging regulatory expectations are having significant operational impacts on financial services companies as they require talent, processes, and innovative solutions. RegTech solutions have the potential to make compliance more e...
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04 Apr 2018  |  North America  |  Market Research
Global Pumps Market in the Oil and Gas Industry, Forecast to 2024
Oil Price Recovery will Drive the Market in the Short Term and Digital Transformation will Disrupt the Market in the Long Term
The oil price crash had sparked economic turmoil and shaken the entire oil and gas industry value chain. Pump manufacturers were severely impacted during the price rout. As the oil price is expected to range between $60 and $70 for the year, there is increased optimism in the market. This is expected to drive a large amount of activities, especiall...
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03 Jul 2017  |  Global  |  Technology Research
Future of Thermoelectric Energy Harvesting
Building and Home Automation Sectors will Drive Growth Opportunities for Thermal Harvesters
Increased population and pollution are largely contributing to energy crisis. In manufacturing and industrial power plants, a high amount of energy is wasted in the form of heat. Though some countries have restructured their electricity infrastructure with highly expensive processes, the electricity crisis still prevails. This energy and electricit...
$4,950.00