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18 Dec 2024  |  Global  |  Market Outlook
Top 8 Growth Opportunities in Workplace Management, 2025
Digital Technologies and Cost Efficiency are Focus Areas for New Workplace Advancement
Frost & Sullivan highlights the increasing collaboration effort among asset owners, real estate firms, technology and platform developers, and workspace providers, reshaping workplace ecosystems. Rising competition from new market entrants and post-pandemic megatrends are driving shifts in workplace strategies and the need for modern office designs...
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15 Oct 2025  |  Global  |  Market Research
Knowledge Economy Transformations, 2025–2035
Leveraging Human Capital, Digital Infrastructure, and AI (HiDiAi) to Shape Future Knowledge Economies
The global knowledge economy is going through a decisive phase of transformation. In the next decade, growth will depend on the combination of human talent, digital infrastructure, and artificial intelligence (AI). These three components form Frost & Sullivan’s HiDiAi framework. From productivity changes driven by AI to population shifts and the qu...
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01 Apr 2021  |  Global  |  Market Research
Blended Learning and Hybrid Work Power the Global Digital Collaboration Boards Market
Future Growth Potential Enhanced by Emerging Use Cases
After experiencing significant demand shocks on account of COVID-19 in H1 2020, the DCB market made significant progress in H2 2020, registering annual shipments of 1.8 million units with a YoY growth of 9 percent, primarily driven by the revival of demand in the education sector. Despite the slowdown, the pandemic paved the way for the tremendous ...
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24 Dec 2021  |  Global  |  Market Research
When Blockchain and IoT Work Together: Reappraising the Promises and Pitfalls
Understanding the Convergence and Moving Past the Hype to See Real Value and Growth Opportunities
This study serves to explain how Blockchain and IoT can work together, what each technology is, how it works, how they integrate together, and example use cases. • Blockchain and IoT represent two collections of technologies with tremendous potential to improve and optimize businesses operations and daily life, but despite the heralding of a new ...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Omnichannel Customer Contact Powers Malaysia’s Customer Experience Outsourcing Services Market, 2020–2026
Availiablity of a Multilingual Workforce to Attract Offshore Growth Opportunities in Customer Engagement
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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24 Sep 2021  |  North America  |  Market Research
Acquisitions, Vertical Focus, and New Technologies Drive Highly Competitive North American Mobile Field Service Management (FSM) Market
Changing Workforce and Demanding Customers Help Power New Growth Opportunities
North American businesses rank mobile field service automation as one of their top areas of enterprise digital solution investment.* Each year, Frost & Sullivan examines this particular solution category in the context of the North American market. For the purposes of this 2021 study, mobile field service management (FSM) applications are defined a...
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01 Jun 2022  |  North America  |  Market Research
Global SASE Growth Opportunities
Future Growth Potential of Secure Access Service Edge (SASE) Due to Accelerated Cloud Migration and Hybrid Workforce Requirements
SASE has gained prominence, but its actual adoption from a single vendor remains low globally. SASE is a very intrusive concept and has caused prudence and cautiousness among global businesses. Confusion and misconception about SASE remain high among businesses, as many still perceive it as a cloud-delivered security solution, not a total network s...
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05 Dec 2023  |  Global  |  Market Research
Secure Access Service Edge Growth Opportunities
Accelerated Cloud Migration and Distributed Workforce Requirements Drive SASE Growth Potential
Frost & Sullivan expects SASE adoption to maintain strong growth momentum during the next 5 years, mainly because of factors including the shift to remote and hybrid work models, rapid adoption of cloud and cloud-delivered services, increasing requirements toward integrating disjointed networking and security solutions, and the rising need to suppo...
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26 Sep 2023  |  Global  |  Market Research
Global Economic Shifts and Reskilling Growth Opportunities—2040
Macroeconomic Forces, Technological Advancements, and Business Model Transformation Drive Life-long Learning and Skilling Initiatives
Talent reskilling has emerged as a pivotal response to the evolving demands of industries and the workforce, especially given the sizable impact of geopolitical shocks, disruptive technologies, and automation in the manufacturing and services sectors. This report explores the technological, economic, and societal shifts set to shape the reskillin...
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08 Jan 2026  |  Global  |  Customer Research
Investment Priorities for the Workplace and Video Conferencing
Key Findings from Frost & Sullivan’s Survey of Business Leaders and IT Decision-makers
The modern workplace is undergoing a rapid transformation, moving beyond traditional metrics of occupancy to focus on effectiveness and experience. Organizations have realized that simply filling seats does not drive outcomes; instead, the workplace is now seen as a performance enabler, where experience is the new currency.Central to this evolution...
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