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The risk intelligence industry is undergoing rapid transformation as organizations seek more holistic, data‑driven visibility into geopolitical, physical security, cyber, supply chain, and compliance risks. This Frost Radar analysis evaluates leading vendors that deliver comprehensive risk intelligence platforms, assessing their innovation strategi...

This issue of High-Tech Materials Technology Opportunity Engine (TOE) profiles significant advances in high-tech materials for various industrial applications. The featured innovations include Lignocellulosic Bio-Composites Platform for Sustainable Building Materials, Low-Carbon Geopolymer Cement for Sustainable and Scalable Construction, Hydrocarb...

The global security market is poised to expand at a compound annual growth rate (CAGR) of 6.81% over 2018–2025. Cybersecurity is the most crucial technology segment that is projected to grow at a faster rate than the overall security market, achieving a CAGR of 9.20% over the same period. An inevitable need for advanced security solutions to contai...

This study will benefit those who are interested in learning about the Middle East security market and potential opportunities in this segment. As threat dynamics evolve, technology will act as a force multiplier for nations in the Middle East to better manage their internal security requirements and align with each nation’s security vision. Countr...

Data storage technologies (DSTs) are evolving with the exponential rise in the demand for high capacity and secured storage systems in the recent years. This is mainly due to the change in technological perception in the global community, which focuses on facilitating simplified interaction with the latest innovations happening around as data forms...

Open communication standards play a significant role in building automation systems (BASs) as it can provide better interoperability and connectivity among devices that are connected, compared to proprietary protocols. These open standards have also made the integration of third-party devices to the BAS network smoother. With an increase in the num...

According to United Nations, around 2.2 billion people globally lack proper access to safe water services and another 2 billion people live in countries witnessing high water stress resulting in considerable number of fatalities due to water borne diseases, inadequate water purification, and lack of hygiene. Improving water utilities, and enhancing...

The COVID-19 pandemic outbreak has resulted in a global economic downturn, as countries imposed movement control orders and shut down businesses. Similar to most other markets worldwide, the demand for industrial robots is forecast to plummet in 2020. The high initial costs and lack of supportive infrastructure are likely to impede market growth in...

30 Apr 2021  |  North America  |  Market Research

Sentiment Analysis Tools are Redefining the Global Voice of the Customer (VoC) Market

Sentiment Analysis Enhances Business Intelligence and Opens Up Extraordinary Opportunities to Improve the Customer Experience

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Well-established businesses receive massive amounts of feedback every day, and this is obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with a substantial opportunity to collect large amounts of customer data and enhance market intelligence. Voice of the custome...