Search results for: 'services AI'
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23 Apr 2019  |  North America  |  Market Research
Reflections on HIMSS19
A Health and Human Services Announcement Overshadowed the Conference’s Focus on Innovation and Interoperability
"Champions of health, unite" was the call to action of the annual Health Information and Management Systems Society (HIMSS) conference, held Feb. 11-15 in Orlando. The event, which attracted more than 43,000 attendees and 1,300 exhibitors, also featured more than 500 educational sessions plus daily keynote addresses and panel discussions featuring ...
$1,500.00
Special Price $1,125.00 save 25 %
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31 Aug 2026  |  Global  |  Customer Research
Growth Opportunities for Communications and Collaboration in the Travel, Hospitality, and Passenger Transport Industry, Global, 2026–2029
Reimagining Travel Experiences in the Age of AI and Automation
This study examines growth opportunities for communications and collaboration technologies across the travel, hospitality, and passenger transport industry, drawing on Frost & Sullivan's 2026 information technology decision-maker (ITDM) survey. It captures how organizations in this sector are prioritizing, funding, and modernizing their unified com...
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29 Oct 2026  |  Global  |  Market Research
Global Cloud IaaS and PaaS Market, 2025-2031
How AI, Sovereignty, and Capacity Constraints Are Reshaping Cloud Growth
This study analyzes the global Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) market from 2025 to 2031, covering hyperscale cloud providers, AI-focused neoclouds, and regional and sovereign cloud operators across North America, Latin America, EMEA, and Asia-Pacific. It provides market size and growth forecasts, examines regiona...
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02 Mar 2016  |  Global  |  Megatrends
The Global Future of Work—The Future of Workplace Technology
Advancements in Connectivity and AI to Drive Workplace Evolution
The Global Future of Work—The Future of Workplace Technology presents a broad survey of the technologies emerging today that will be critical for work in 2025. Topics include connectivity and convergence trends, augmented and virtual reality, artificial intelligence (AI), and automation trends, cognitive computing, the rise of professional service ...
$6,000.00
Special Price $4,500.00 save 25 %
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12 May 2026  |  Global  |  Frost Radar
Frost Radar™: Intelligent Virtual Agents for Customer Experience, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The customer experience (CX) automation market has reached an inflection point. Legacy interactive voice response systems and rule-based chatbots, designed to route and deflect rather than understand and resolve, are being displaced by a new generation of intelligent virtual agents (IVAs) capable of comprehending intent, maintaining context across ...
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12 May 2016  |  Europe  |  Market Research
European Food Waste Management Services Market
Competitive Advantage for Integrated, Intelligent, Economical and Eco-Friendly Waste Management Systems
Food waste is a massive issue that has grave environmental and economic repercussions. Approximately 90 million tonnes of food waste is generated annually in Europe, which could increase by 35% if no actions are taken. The European commission and the United Nations have targets to cut the amount of food waste by 50% by 2025. Waste management compan...
$1,500.00
Special Price $1,125.00 save 25 %
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04 Mar 2004  |  Latin America  |  Market Research
Argentina IT Infrastructure Outsourcing Services Market
Despite the economic crisis in Argentina, this country presents interesting opportunities for companies and providers engaged in IT outsourcing. The IT outsourcing market was born in Argentina within the general outsourcing trend across industries with shrinking budgets, IT outsourcing rapidly expanded, achieving its own identity and attractiveness...
$2,450.00
Special Price $1,837.50 save 25 %
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15 Oct 2025  |  Global  |  Customer Research
Global Agent Engagement Trends: A Customer Perspective
With AI-Driven Automation, Agents Are Critical for Successful CX
Business leaders have renewed their focus on CX, given the current global political and economic uncertainty. This focus extends to attention on security, business continuity, and operational efficiencies. More strategic, long-term objectives, such as market penetration, embracing AI, and enhancing employee experience, rank lower for the 2025-2026 ...
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10 Sep 2026  |  Global  |  Market Research
From Risk to Advantage
Why AI Governance is Mission-Critical for Contact Centers
This analyst insight examines the market forces driving AI adoption in CX management and explains why governance must evolve alongside automation. It outlines the operational and compliance risks of poorly governed AI, identifies the core pillars of effective governance, and provides a practical roadmap for organizations seeking to deploy AI respon...
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26 Nov 2012  |  Latin America  |  Market Research
Latin American Managed Security Services Markets
Healthy Economic Conditions Fuel the Latin American MSS Market
Although the managed security services market in Latin America (in the Southern Cone in particular) has not yet reached maturity and is in an incipient phase compared to developed countries, competing in this segment is an important challenge for providers. New contenders appear every day, as do innovative devices and platforms. The main offerings ...
$6,950.00
Special Price $5,212.50 save 25 %