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17 Mar 2020  |  Asia Pacific  |  Market Research
Japanese Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
$2,000.00
Special Price $1,500.00 save 25 %
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17 Mar 2020  |  Asia Pacific  |  Market Research
Indonesian Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
$2,000.00
Special Price $1,500.00 save 25 %
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17 Mar 2020  |  Asia Pacific  |  Market Research
Malaysian Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
$2,000.00
Special Price $1,500.00 save 25 %
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29 Apr 2020  |  Global  |  Market Research
Growth Opportunities Driven by Emerging Technologies in Financial Services—An IT Decision Maker Perspective, 2019
Survey Results Highlight that the Perceived Benefits of IoT, AI, and Blockchain are Driving Investments in Emerging Technologies
One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...
$4,950.00
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22 Jul 2020  |  Global  |  Market Research
Digital Trends in Healthcare—Global, 2019 to 2023
Gain a 360 Degree Perspective on Critical Success Factors
With 99% of healthcare organizations in some stage of digital transformation, it's clear that stakeholders understand the value of IT solutions. Digital health solutions offer great promise for new care delivery models, expanded access, better patient outcomes, and improved operational efficiency. For the first time, improving CX is rated as the ...
$1,500.00
Special Price $1,125.00 save 25 %
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17 Nov 2020  |  North America  |  Market Research
Business Models Focusing on Patient Centricity Driving Incremental Value in the Global Digital Patient Engagement Solutions Market, 2025
Growth Strategies to Revolve Around Value-based Care and Population Health Management Initiatives
Healthcare is evolving, more so after the Coronavirus 2019 (COVID-19) pandemic that hit us in the beginning of 2020. Over time, we have seen surveys that indicate that patients want more control of their healthcare and be active participants of their treatment decisions. Innovations in technology and recent developments in the healthcare ecosystem ...
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Special Price $3,712.50 save 25 %
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23 Nov 2020  |  Asia Pacific  |  Market Research
Digital Transformation and Cloud Migration Fueling New Zealand Contact Center Applications Market, Forecast to 2026
Growth Opportunities Driven by Demand for Proactive Customer Experience and Enhanced Application Functionality
New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
$2,450.00
Special Price $1,837.50 save 25 %
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Analytics Powering Chinese Contact Center Applications Market, Forecast to 2026
Growth Potential Enhanced by Increasing Investments in RPA, Speech Analytics, and Voice Biometrics
The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
$2,450.00
Special Price $1,837.50 save 25 %
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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Improved Customer Experience Driving Vietnamese Contact Center Applications Market, Forecast to 2026
Growth Potential Enhanced by Increased Adoption of Omnichannel Applications
Vietnamese contact center applications market generated revenue growth of 6.3%, with market revenue of $4.6 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 8....
$2,450.00
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Powering Singaporean Contact Center Applications Market, Forecast to 2026
Adoption of Digital Channels, Analytics, and Speech Technologies to Create Growth Opportunities
Singaporean contact center applications market generated revenue growth of 7.8%, with market revenue of $23.5 million in 2019 driven by new customer wins, technology up-gradation, and cloud migration. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 2.6% during the forecast period 2019-2026. Brands are considering excep...
$2,450.00
Special Price $1,837.50 save 25 %