Search results for: 'tracking software in service industry'

The Americas managed security services industry continues to grow steadily, despite its maturity. Current strategic imperatives, global trends, and organizational needs continue to provide excellent conditions for MSSPs to succeed. These factors include the shortage of cybersecurity personnel, the rapid evolution of the threat landscape, the increa...

In 2025, three major light vehicle (LV) markets in Latin America—Argentina, Brazil, and Mexico—sold 4.8 million units, representing an 8% year-over-year (YoY) growth. It surpassed the 2019 sales figure for the first time, increasing by 345,800 units. The electrified vehicle (xEV) industry also expanded its participation, with approximately 566,000 ...

This study examines potential growth opportunities for the collaborative robot (cobot) market across various global industries. Cobots are used in applications wherein they complement the work carried out by human workers rather than replace them. The growing shift toward flexible automation in multiple industries is driving widespread adoption of ...

AI has moved from a standalone technology to a core building block that drives global business growth. AI adoption is increasingly critical for international businesses to stay competitive. Improved efficiency and productivity and the need to gain a competitive edge drive the rising adoption of AI among businesses. Understanding AI use cases and a...

The enterprise risk mitigation and management (ERMM) market is undergoing a transformation as organizations face increasingly complex cyber threats, expanding digital ecosystems, and heightened regulatory and operational pressures. Modern enterprises must manage risk across a rapidly growing attack surface that includes cloud environments, third-pa...

Level 4 automated driving will transform how vehicles are designed from the inside out. With minimum-to-no driving activity involved, vehicle interiors will undergo a complete makeover to offer a more luxurious cabin with a whole new set of comfort and convenience features to provide an exceptional ride experience to passengers. Autonomous shuttles...

This Frost Radar™ examines the Latin American customer experience (CX) management landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. It encompasses the services delivered in each local market and those from Latin American locations to countries overseas. CX management is a subse...

The cloud continues to serve as the foundation for digitalization; however, the cloud itself, and the way organizations use it, will be transformed by the torrent of new and innovative technologies. Technology companies that have one eye on immediate monetization opportunities and another on the horizon will be best positioned for continued success...

Striving for an excellent customer experience (CX) is a strategic component of every organization’s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. However, most organizations are struggling to deliver efficient and consistent experiences. This is bringing greater attention and i...