Search results for: 'share messaging services'

The Cloud Computing Act came into effect in September 2015. It encourages cloud adoption in the public sector, and provides support for SMBs that provide cloud services. There has been a flurry of activity by global cloud computing companies seeking to expand their presence in South Korea, which is, in turn, serving as a catalyst to attract other c...

This strategic analysis is a part of Frost & Sullivan’s continued coverage of the global enterprise communications platforms and endpoints market as well as the broader, overall enterprise communications marketplace. In this Excel-based deliverable, Frost & Sullivan provides extensive market sizing and market share analysis of the on-premises enter...

The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...

Robust ICT infrastructure has been key in supporting the growth of the cloud market in Hong Kong, while continuous support from the Hong Kong government has been instrumental in stimulating market growth under its "Digital 21" plan. Some notable trends include the growing adoption of cloud services to support the banking and finance sector for non-...

Disaster recovery and backup continue to drive the rapid uptake of Infrastructure-as-a-Service (IaaS) cloud solutions in the Philippines The complete migration of contact center infrastructure to the cloud is also expected to take place in the next 3–5 years. Enterprises will be adopting a hybrid form of deployment, deploying on-premise core routin...

21 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research

Impact of COVID-19 on the Gulf Corporation Council (GCC) Facilities Management Market

Technology Strategy Based on AI and Robotics to Deliver More Efficient FM Services

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Although the COVID-19 pandemic has devastated the global economy, the GCC facilities management (FM) market has been among the lesser impacted industries. This study covers the reasons why and offers the results of Frost & Sullivans extensive engagement survey (in collaboration with MEFMA) of key industry players active in the region. In particular...

23 Aug 2018  |  Europe  |  Market Research

Western European Clinical Laboratory Services Market, Forecast to 2022

Clinical Labs to Transform into Health Information Companies and Increasingly Participate in Clinical Decision Support

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Key Issues Addressed

Diagnostics has inarguably become an integral part of healthcare system, moving from reactionary science to predictive science; playing a vital role throughout the care continuum. While rising burden of chronic diseases, drug-resistant diseases and the increasing proportion of elderly population are the organic growth drivers, the shift towards cre...