Search results for: 'shared services'
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27 Jan 2022  |  Europe  |  Market Research
Europe Light-as-a-Service Growth Opportunities
Innovation Culture in Energy Efficient Lighting and Circular Economy to Fuel LaaS Adoption
Light-as-a-Service (LaaS) is a subscription-based lighting industry business model where the end-user or the building owner purchases the light rather than the hardware that delivers it. With this model, the vendor and the end user enter into a multi-year contractual agreement with payment and energy saving details. LaaS was introduced to avoid the...
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13 Oct 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives for Public Cloud Services, Global, 2026
The Top Transformations Impacting Future Growth Potential
The global public cloud services industry is shifting from an era focused primarily on cloud migration and cost optimization to one centered on control, trust, intelligence, and measurable business outcomes. Enterprises are no longer asking whether workloads belong in the cloud. Instead, they are determining which cloud architectures can best suppo...
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22 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Contact Center Applications and Services Market, Forecast to 2022
Businesses Seek New-age Contact Center Technologies Such as Analytics, Artificial Intelligence, and Advanced Workforce Management to Enhance Customer Experience
Almost all the businesses are gowing customer-centric and are building strategies revolving around their customers’ preferences. Companies that have failed to observe the trend have either ceased to exist or are witnessing a decline in growth. Organizations want to know what their customers think about their brands and want to understand the underl...
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01 Nov 2021  |  Latin America  |  Market Research
Brazilian Light Vehicle Leasing Growth Opportunities
The Rise of New Mobility Services is Driving the Growth Strategies of the Market
Vehicle leasing can be a solution to the growing number of challenges companies face concerning their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses are focused on their core products/services and seek to outsource support activities. Mobility is...
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17 Mar 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
The Asia-Pacific region is a preferred offshore destination for the contact center outsourcing market. The industry is expected to flourish in Asia-Pacific despite a volatile global outlook and currency fluctuations. Key drivers include low labor costs, large talent pools, domestic market growth, supportive infrastructure, fluent English and local ...
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09 May 2018  |  Asia Pacific  |  Market Research
Philippine Contact Center Applications Market, Forecast to 2023
Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations
The Philippine contact center applications market is estimated to be worth $20.8 million, a moderate growth of 0.9% in 2016 following adecline of 5.1% in 2015. The market is forecast to see a CAGR of 5.1% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries...
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21 Sep 2018  |  Global  |  Market Research
Global Military and Public Services Helicopters Market, Forecast to 2026
Fragile Growth to Slowly Take Off
After almost 10 years of stagnation and delayed programme in key regions, the market for military and public services helicopters is facing a slow recovery globally, driven primarily by dynamic economies such as Asia-Pacific and Central & South Asia. However, recent political uncertainty amongst leading economies over international trade agreements...
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26 Oct 2016  |  Global  |  Market Research
Manufacturing in the Cloud
The Dawn of Digital Services
The global industrial cloud market is in the nascent stage of development, yet as companies increasingly become aware of its growing importance, a gap remains in understanding the implications for their businesses. The focus of this research on the industrial cloud market is to present the analysis from a vendor’s standpoint. The study could be ext...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Philippine Contact Center Applications Market, Forecast to 2024
Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations
The Philippine contact center application market grew by 0.1% in 2017 and generated market revenue of $20.8 million. The market is forecast to grow at a CAGR of 4.4% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...
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17 Mar 2020  |  Asia Pacific  |  Market Research
Hong Kong's Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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