Search results for: 'software-as-a-service'

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...

Knowledge management (KM) is a mature technology applicable to all businesses and used in every type of enterprise and industry vertical. Though KM initially meant content management, it now enables the creation, publication, and management of data and information from an infinite number of sources, such as documents, video, databases, call logs, s...

The top 5 growth opportunities for digital construction management in 2025 revolve around technological innovation, workforce optimization, and sustainability. AI-powered innovations offer transformative potential by enhancing design accuracy and improving project management efficiency through automation and predictive analytics. These advancement...

The sophistication of cyber threats, the growing attack surface, and the cybersecurity talent shortage are the strongest drivers of demand for managed security services. In addition, there is an overdue need for organizations to transform their security practices. An outsider with experience serving multiple clients across several verticals is well...

This research service focuses on the US Department of Defense (DoD) command, control, communications, computers, intelligence, surveillance, and reconnaissance (C4ISR) information technology (IT) services contract spending. It provides an analysis of IT service technologies such as Artificial Intelligence, Big Data Analytics, Cloud Computing, Cyber...

05 Dec 2024  |  Global  |  Market Research

Growth Opportunities in Satellite Direct-to-Device from Low Earth Orbit Market, Asia-Pacific, Forecast to 2029

Monetization Potential is Experiencing Transformational Growth as the Market Enters a New Dimension

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The satellite direct-to-device (D2D) from low Earth orbit (LEO) revenue in Asia-Pacific (APAC) will increase from $0.1 million in 2024 to $646.8 million in 2029 at a 28.6% compound annual growth rate (2025–2029). Connectivity services will mainly drive satellite D2D revenue. APAC will be a key market due to its combination of geography and vulnerab...

01 Nov 2022  |  North America  |  Frost Radar

Frost Radar™: Global Business Process Management Services, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global business process management (BPM) services market is highly competitive and fragmented due to the influx of global and local IT services, BPM services, consulting services, contact center services, and digital solutions companies. Growth across the global BPM services market has accelerated competition and forced service providers to...

30 Oct 2017  |  North America  |  Market Research

Global Distributed Control System Market, Forecast to 2023

“New Normal” Emerges as Industry Braces for Disruption

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This research study provides key trends and predictions for the global distribution control systems (DCS) market. The DCS market experienced a decline in 2016 as a result of a weak investment climate. The research service analyzes the trends across the global regions, revenue types, end-user industries and distribution channels and provides forec...

Organ-on-a-chip technology involves the incorporation of microphysiological systems harboring dynamic living 3D organoids, tissue-culture, or cell cultures on a microfluidic platform. The physiologically relevant Organ-chip models offer a better and more precise insight to the possible in vivo effects of drugs in the human body. The flexibility of ...