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The Brazilian market of IT infrastructure outsourcing has been going through a growing trend of adopters, taking advantage of a change in companies' cultural behaviour and need for more efficient processes, increases in productivity and possibility to lower investments in physical infrastructure. Moreover, market saturation yet allows good rates fo...

In this analysis, Stratecast provides an overview of the PaaS landscape. We look at the various manifestations of Platform as a Servicepublic and private, open and proprietary, domain-specific and general. We examine the value of PaaS to developers, and what shapes their choices across PaaS providers, including pricing, functionality, and deployme...

This report covers the wholesale voice services market. Qualitative information such as challenges, drivers, restraints, and key recommendations are included. Quantitative information such as revenue, pricing, and demand forecasts are also provided. Finally, important competitive information that accounts for the most recent occurrences in the who...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

As EVs continue to disrupt the power-mobility ecosystem, the role played by charging solutions in the 2020s will be crucial in how effectively the ecosystem develops. This will more so as utilities, technology solution providers, and major oil and gas firms look to target an area which effectively bridges power and mobility. Although a nascent indu...

The advancement of direct and indirect competition in the telecommunications market has impacted revenue growth rates and the profitability margin of traditional operators worldwide. Telcos must therefore reinvent their business models in order to meet the demands of different end users and diversify their revenue streams by verticals. This resear...