Search results for: 'stackabl ai in on decis'
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03 Mar 2022  |  Global  |  Customer Research
Evaluating The Future of Cloud Communications Services in the Era of Hybrid Work
The Enduring Importance of the PBX and the PSTN in UCaaS Enablement
The COVID-19 pandemic accelerated certain work-style trends that have slowly been picking up steam over decades. The current massive shift to remote and hybrid work is the result of both recent health and safety measures and long-standing trends such as globalization and employee demand for work-life balance, which have given rise to increasingly d...
$4,950.00 -
26 Apr 2023  |  Global  |  Customer Research
Evaluating Demand for PBX Functionality and PSTN Connectivity
Is the Future of Business Call Control Mobile?
Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enterprise tele...
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12 Dec 2005  |  Asia Pacific  |  Technology Research
Australia and New Zealand CRM Customer Satisfaction Analysis
This study maps the customer behaviour and expectations of enterprises which have deployed and are using OCRM solutions in ANZ. The analysis highlights the key business challenges driving adoption of OCRM solution, vendor evaluation criteria and purchase decision making process, apart from identifying the most suitable vendor in the ANZ OCRM market...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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07 Jun 2022  |  North America  |  Customer Research
Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Retail Industry
Rich-media Collaboration, Omnichannel Contact Center, UCC Integration with Vertical-specific Solutions Help To Serve Customers Efficiently
Retail sales are an important economic indicator because consumer spending reflects the strength of an economy and its fundamentals. Retailers are expected to invest in transformative technologies to prepare for unexpected events, new emergencies and build resilience. Currently, among the primary focal areas for retailers is to build e-commerce cap...
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06 Jan 2023  |  Europe  |  Customer Research
European SD-WAN Voice of Customer Research Insights
European Businesses Embrace SD-WAN Adoption to Advance Digital Transformation Initiatives
In this research service, Frost & Sullivan provides a detailed analysis of the 2021 European SD-WAN survey conducted among different business sizes on their preferences for SD-WAN. The survey respondents involved the C-suite and IT/Network decision-makers from various enterprises, including small businesses (250 to 499 employees), mid-size business...
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21 Nov 2019  |  North America  |  Strategic Forecasting
The Hybrid Cloud Landscape - Perspectives from the 2019 Frost & Sullivan Cloud User Survey
This year’s survey—the first to collect cloud perception data from businesses around the globe—was conducted via the Internet in April 2019. The survey garnered responses from 1266 IT decision-makers from around the world who are responsible for the purchases of IT infrastructure, software, or services for their respective firms. Cloud is recogniz...
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12 Apr 2024  |  Global  |  Customer Research
The State of the Cloud Asia-Pacific
Cloud Investments Underlie Strategies for Economic Growth and Recovery
In terms of technology adoption, Asia-Pacific (APAC) is a tale of two regions. Industrialized nations, including China, Japan, and South Korea, are mature in their use of cloud and other advanced technologies. In contrast, emerging economies in Southeast Asia lag in their cloud journeys, often hindered by inconsistent access to high-capacity networ...
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27 Sep 2019  |  Global  |  Technology Research
Leveraging Artificial Intelligence for Materials Design and Production
Using Advanced Algorithms to Accelerate Material Design and Discovery Procedures
Artificial intelligence (AI)- and machine learning (ML)-based technologies are being leveraged for materials research and are replacing experimental and simulation-based research approaches. The need to accelerate materials discovery and the desired accuracy in the properties of materials is driving researchers to seek more granular insights from ...
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30 Sep 2015  |  Global  |  Market Research
IT Trends in the Aviation Industry
IT Systems in Aviation Continue to Be a Critical Component in Airlines Business Models
With air travel becoming more commoditized and airlines looking to optimize costs and resources, IT systems in aviation has become a critical component in airline business models. From passenger experience to maintaining the airlines, IT systems are being used to perform critical functions, track and maintain data, and provide analytics for better ...
$1,500.00