Search results for: 'Colocation Data Center Service Trends'
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29 Apr 2024  |  North America  |  Market Research
Growth Opportunities in the Americas Managed Security Services Space, 2024 2026
Security Service Diversification and Target Customer Expansion to Address an Increasingly Complex Geopolitical Context
The Americas managed security services industry continues to grow steadily, despite its maturity. Current strategic imperatives, global trends, and organizational needs continue to provide excellent conditions for MSSPs to succeed. These factors include the shortage of cybersecurity personnel, the rapid evolution of the threat landscape, the increa...
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13 Oct 2023  |  Global  |  Customer Research
Customer Experience Trends in the Manufacturing Industry: A Customer Perspective—Global, 2023–2024
Automating Business Processes, Customer Experience, and Employee Experience is the Top Priority
Contact centers are crucial in manufacturing, serving as the primary interface between the manufacturer and its customers. Manufacturers investing in their contact centers and providing excellent customer service can enhance customer experience (CX), build long-term customer relationships, and gain a competitive advantage. The importance of CX in...
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20 Mar 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2025
Market Demand is on the Rise, Primarily Driven by the Shift toward an OPEX Model, Flexibility, and Scalability
While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...
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22 Aug 2019  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2019
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
New analysis from Frost & Sullivan's Digital Transformation program finds that growth continues in all areas of the contact center market: premise-based systems, the cloud, and hybrid configurations. Analytics, quality monitoring, and recording continue to be bright spots for growth, but emerging areas are taking center stage as companies transitio...
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21 May 2015  |  Europe  |  Market Research
Connected Fleets in Europe—Trends and Evolving Market Environment
Fleet Telematics Growth Likely to be Aggressive, Generating Opportunities for Value Chain Participants in the Ecosystem
The objective of this research service is to provide a market overview of connected fleets in Europe. Particular focus is given to fleet management systems (FMS) growth in Europe, and considers data from different fleet types and regions in order to prepare businesses for growth opportunities and to assess potential competition. An end-user analysi...
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14 Feb 2018  |  Global  |  Megatrends
The Top Trends for 2018
The Power of Technology and Technology Companies
This report looks at global trends set to make an impact in 2018. Every year Frost & Sullivan's Visionary Innovation Team of futurists, consultants, and analysts scans the short-term horizon and looks across industries to identify areas of disruption in the new year. This year the power of technology and technology companies has emerged as a key ...
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11 Dec 2023  |  South Asia, Middle East & North Africa  |  Market Research
Middle Eastern Defense Budget Overview, 2023
Incremental Spending and Modernization Efforts Pave the Way for Market Growth
The Middle Eastern defense market is constantly growing in light of significant regional geopolitical changes, military modernization efforts, and the Russo-Ukrainian War, accelerating demand for advanced weapon systems. Accordingly, the regional defense market is expected to grow at a higher rate than the global average, to more than 2.5% per annu...
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15 Jul 2024  |  Global  |  Market Research
Global Cloud Infrastructure-as-a-Service and Platform-as-a-Service Market
Cost Optimization Amid Economic Uncertainty, Sovereign Cloud Expansion, and Booming AI
Cloud infrastructure and platforms form the foundation upon which digital economies are built. For more than a decade, the modernization and migration of applications and data to the cloud have been a priority for companies worldwide. Under the weight of high interest rates, inflation, and sluggish post-pandemic recovery, the growth of the cloud in...
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05 Nov 2020  |  Asia Pacific  |  Megatrends
Transformative Mega Trends Reshaping the Indian ICT Landscape
Helping Businesses Build Their Long-term Technology Strategy
At present, technology has become a lifeline of almost all individuals and businesses, and organizations, irrespective of their size and shape, are actively embracing different technologies to improve their operational efficiency. Businesses in the present age are seeking advanced forms of technology-backed solutions and tools that help their workf...
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28 Jul 2025  |  Global  |  Customer Research
Business Calling Market: Demand for Diverse Deployment and Connectivity Models Reigns
Hybrid Communications Environments Present Significant Challenges and Opportunities to Technology Solutions and Services Providers
Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: - Demand for cloud/mobile private branch exchange (PBX)and unified-communications-as-a-service (UCaaS) functionality - Evolution of enterprise telephony/business call control environments - Demand for mobile...
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