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Warehousing is the cornerstone of the global logistics industry, playing a significant role in the storage and exchange of goods. Emergence and growth of eCommerce has reshaped warehousing market dynamics, with a rising demand for faster response and the ability to manage large order volumes. As the eCommerce industry continues to grow, the global ...

Artificial Intelligence (AI) has emerged to be one of the most essential technologies to develop machine intelligence. The technology has advanced significantly over the ages to empower applications and machines to learn from its own experiences and perform autonomously. Technology evolution in the AI space is continuously driving the development o...

03 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American UCaaS Market

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robust...

From an extremely competitive and fast-growing field of more than 70 extended detection and response (XDR) participants globally with revenue greater than $1.0 million, Frost & Sullivan independently plotted 17 of the top companies in this Frost Radar™ analysis. In 2023, XDR is showing impressive revenue growth in the cybersecurity industry after...

The Middle Eastern defense market is constantly growing in light of significant regional geopolitical changes, military modernization efforts, and the Russo-Ukrainian War, accelerating demand for advanced weapon systems. Accordingly, the regional defense market is expected to grow at a higher rate than the global average, to more than 2.5% per annu...

Globally, the security industry serves customers involved with emergencies and natural disasters. These critical events have prompted drone vendors to accelerate the development of new technologies that can help mitigate disastrous situations. Hurricanes, earthquakes, fires, hostage situations, collapsed buildings, and diving missions are among the...

Universal access to electricity has been central to the African development story, with power being critical to the continent's economic growth. As more than 600 million people (or 44% of the population) lack access to electricity, Africa is racing to add capacity to electrify rural communities and secure baseload supply in urban and industrial zon...

Water treatment chemicals play a significant role in water pre-treatment for municipal and industrial use and the treatment of municipal and industrial wastewater for environmentally safe disposal. The growing popularity of chemical-based mobile water treatment services, installation of zero liquid discharge and minimal liquid discharge infrastruct...

Frost & Sullivan defines workforce optimization (WFO) as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize resources. WFO is an important segment of the contact center industry because it drives performance, agent engagement, and an improv...