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23 Nov 2020  |  Asia Pacific  |  Market Research
Artificial Intelligence, Analytics, and Cloud Fueling Taiwanese Contact Center Applications Market, Forecast to 2026
Integration of Digital Channels and Personalised Customer Experience to Drive System Upgrades
The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Fueling Japanese Contact Center Applications Market, Forecast to 2026
Speech Recognition, Natural Language Processing, and Artificial Intelligence to Enhance Customer Satisfaction and Optimise Costs
The Japanese contact center applications market generated revenue growth of 5.4%, with market revenue of $178.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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20 May 2022  |  Global  |  Frost Radar
Frost Radar™: Global Cloud IaaS and PaaS Market, 2022
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Today’s global workforce is younger, more connected, and more dispersed than it has been at any point in the past, which means it demands advanced solutions. Enterprises have discovered that cloud technologies are foundational to power this workplace transformation and drive agile business. Lessons from the COVID-19 pandemic will continue to ac...
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07 Jun 2022  |  North America  |  Market Research
US Dedicated Internet Access Services Growth Opportunities
Demand for High-bandwidth Connectivity, as Part of Digital Transformation, Drives DIA Service Adoption
In this research service, Frost & Sullivan focuses on leading service providers that provide comprehensive DIA service offerings in the US market. Service providers are primarily analyzed on the basis of their DIA portfolios, including their presence in retail and wholesale segments. Over the years, service providers have strengthened their DIA of...
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17 Jun 2020  |  South Asia, Middle East & North Africa  |  Frost Radar
Frost Radar™: Indian Cloud Access Security Broker Market, 2020
Benchmarking Future Growth Potential
The explosive growth of enterprise mobility and bring your own device technologies is putting immense pressure on IT teams to monitor and control cloud application usage, fueling the growth of cloud access security broker (CASB) solutions. A CASB is a security platform that resides between cloud service users and cloud apps to monitor all activitie...
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31 Jul 2024  |  Global  |  Market Research
Global Building Technologies and Services Growth Opportunities in the Healthcare Vertical
Providing Advanced Building Solutions and Services to Enhance Hospital Customer Experience is Key to Competitive Differentiation
This analysis aims to identify and present important trends in the healthcare industry as an end-user vertical for participants in the building industry and their impact on different segments of the building industry. The healthcare vertical is largely defined as public and private hospitals, aged care facilities, and small- and medium-sized facili...
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01 Nov 2022  |  North America  |  Market Research
Business Carrier Ethernet Services Update—United States: 2022
Slowing Revenue Growth Rates Attributed to Pricing Compression and Market Maturity
In this report, Frost & Sullivan focuses on leading service providers of comprehensive business carrier Ethernet services in the US market. This market continues to experience negative Ethernet revenue growth rates primarily due to price compression and market maturity. The report delivers market forecasts for business carrier Ethernet services fro...
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02 Aug 2017  |  Global  |  Market Research
Strategic Transition from Products to Services in the Automotive Industry, Forecast to 2030
Automotive Mobility Integration and Impact to Ownership Costs by Services to Add More than $1 Trillion in OEM Revenue
The global automotive product to service market will be driven by mobility, connected services, and value-added upgrades. New business model disruptions are expected and they will extend the automotive service revenue pool up to $ 1.3 trillion. Car companies are evolving from the business of merely manufacturing and selling cars, to providing relat...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Powering Singaporean Contact Center Applications Market, Forecast to 2026
Adoption of Digital Channels, Analytics, and Speech Technologies to Create Growth Opportunities
Singaporean contact center applications market generated revenue growth of 7.8%, with market revenue of $23.5 million in 2019 driven by new customer wins, technology up-gradation, and cloud migration. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 2.6% during the forecast period 2019-2026. Brands are considering excep...
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11 Sep 2026  |  Global  |  Frost Radar
Frost Radar™: Pharmaceutical Commercialization Solutions and Services, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Pharmaceutical commercialization is a multidimensional concept in the successful launch and distribution of a drug. The process includes the development of a pricing strategy that reflects the drug’s value, negotiation with payers to ensure drug cost coverage, regulatory compliance, and the generation of evidence to support the drug’s value proposi...
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