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This Frost & Sullivan research service analyzes the global contact center (CC) solutions market, focusing on the cloud segment. The study categorizes the market into 4 key regions: North America, Europe, Asia-Pacific, and the Caribbean and Latin America. Cloud CC solutions provide flexible scalability and better business continuity, disaster rec...

Environmental concerns resulting from the increasingly apparent climate change effects drive the worldwide adoption of sustainable transportation. With governments phasing out vehicles that run on fossil fuels through stringent emissions regulations, people are purchasing electric vehicles (EVs) in significant numbers. The global EV market recorded...

This report presents Frost & Sullivan’s analysis of blockchain use cases specific to the automotive industry in several regions, namely North America, Europe, China, India, Latin America, and the Association of Southeast Asian Nations (ASEAN). The study period is 2022–2023. The blockchain revolution is transforming industries worldwide, and the au...

While this deliverable focuses on Brazil, it is part of the larger 7-nation, 6-industry survey. The complete Voice of the Enterprise Security Customer survey by Frost & Sullivan samples organizations across major international business regions and is based on responses from 2,448 CISOs and key security decision-makers. The nations surveyed are Japa...

The global vehicle rental market is undergoing a period of accelerated transition as mobility demand patterns shift across business travel, leisure, the gig economy, and last-mile logistics. In a market marked by fluctuating travel volumes, high vehicle acquisition costs, and evolving customer expectations, rental companies are repositioning themse...

In today’s data-driven economy, data is a strategic asset to any business, and organizations around the world are occupied with anomalous amounts of data. Frost & Sullivan expects that the volume of data created would reach 175 Zettabytes (ZB) by 2025. Driven by this explosive growth in data and technological advancements in Big Data and computing,...

In India, the trends of increasing smartphone users, OTT video adoption and increased data usage has resulted in telecom operators to improve networks to provide uninterrupted quality of service. Digital India goals and projects like Bharat Net have begun to consider technologies such as optic fibre networks and 4G to provide proper networks to mat...

This Frost & Sullivan study examines the evolution of servitization among medium- and heavy-duty truck manufacturers. Servitization is transforming the business landscape by shifting manufacturers' focus from selling products to providing value-added services that improve customer connections and operational efficiencies. The transformation allow...

The facility management (FM) market in Singapore is in the mature stage of its growth cycle, positioning it ahead of most Southeast Asian counterparts and among the most advanced in Asia-Pacific. This maturity is underpinned by a strong outsourcing culture, a supportive regulatory framework, and high end-user receptiveness to value-added and innova...