Search results for: 'models level'

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

Urbanisation and rapid pace of industrialisation are key factors for water stress across the globe. Increased awareness with regard to climate change and pollution have led to regulators and policy makers revising existing standards and adopting stringent water quality and discharge standards. Economic and environmental sustainability have become k...

Tamil Nadu is the second-largest contributor to India’s GDP and is a leading economic powerhouse. Favourable industrial policies, suitable infrastructure for industrial growth, a large talent pool, and a high rate of urbanisation have contributed to industrial growth and output over the last 20 years. The state is a leading destination for the au...

As one of the core technology solutions within the security industry, the rush of changes that the surveillance market has undergone due to digitalization, new integration capabilities, and the addition of analytics offerings has allowed the market to continue its impressive growth even through the pandemic era. With the surveillance market shaking...

06 Apr 2017  |  North America  |  Market Research

Mobile Apps in the North American Trucking Industry, 2016–2017

Trucking Apps Evolving Rapidly to Offer $2 Billion Investment Opportunities by 2020

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Smartphones are not only a gateway for information, they are also increasingly becoming business enablers for the trucking industry. They are driving up efficiency and opening up new opportunities in the trucking ecosystem with a spurt in the growth of dedicated mobile apps for trucking. While only a few drivers attached to large fleets get access ...

Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enterprise tele...

Turkey's bus market is undergoing a period of structural change marked by tightening growth conditions, shifting customer expectations, emerging technologies, and new regulatory compliance. This study provides a comprehensive outlook of how the sector is evolving and why companies are finding expansion more challenging than in previous cycles. It e...

This research service provides an analysis of various aspects of the interventional radiology and cardiology market in Europe between 2011 and 2017. The study covers twelve countries and regions: Benelux, Bulgaria, the Czech Republic, France, Germany, Hungary, Italy, Poland, Romania, Scandinavia, Spain and the United Kingdom. A detailed analysis of...

The rapid expansion in data center capacities and the subsequent need to control the rack level energy consumption will pave the way for the data center infrastructure solutions market. Considering the introduction level of the market lifecycle of data center infrastructure solutions, this research service aims to present a framework to build a gro...