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Frost & Sullivan believes that there is an increased acceptance and trust in utilizing nearshore outsourcing locations for customer care. Service providers claim that companies can reduce their operating expenses by 30-40% by considering nearshore delivery options. Popular site locations for the North American call volumes include Central America, ...

This research study focuses on providing all the presentations from Frost & Sullivan's two-day workshop event held in July 2015 in London, called Intelligent Mobility 3.0, Future of Mobility & New Mobility Business Models. These include presentations from Frost & Sullivan Europe team and a host of other companies, such as Daimler, Zipcar Europe, Al...

It is difficult to understand what is happening in the field of artificial intelligence (AI). New developments seem to happen weekly, and companies use different words to describe their products. The terms artificial intelligence, cognitive intelligence, autonomous machines, and machine learning are all thrown around. This research brings clarity t...

Micro- and nano-bot technology is experiencing tremendous technological growth in the recent years. There has been an increase in R&D activities to optimize and increase the range of applications and support the growing needs of various industries. Since micro and nano-bot technology poses immense advantages, many industries are designing and devel...