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As countries are making a conscious shift towards cashless societies, mobile payments are expected to be an alternate digital payments solution for consumers. Majority of the population already has access to internet and mobile phones, therefore mobile payments have the potential to reach people with diverse backgrounds, such as the older generatio...

01 Sep 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Automation and Process Control Systems Market, 2020

Benchmarking Future Growth Potential

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Frost & Sullivan has independently analyzed and profiled 12 automation and process control system suppliers and plotted them on its Frost Radar™. It compares the performance of these companies and positions them on its Frost Radar™ based on their scores on the Growth and the Innovation axes. Suppliers most recent innovations and their key growth ar...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...