Search results for: 'agent more'

With customers adapting to the post-pandemic normal and preferring to stay at home, brands across the globe are seeking solutions to meet the increased demand for online services. The relatively sudden and significant increase in eCommerce has made it challenging for companies to maintain a workforce for customer assistance. Brands are relying on t...

This research study covers the workforce optimization market in the contact center space from a global lens. The study outlines the key elements present in a comprehensive WFO strategy as well as some of the main players in the global workforce optimization market. The COVID-19 pandemic has accelerated the need for modern contact centers to mana...

This research service looks at the biometric solutions market, identifying trends, best practices, and customer decision-making factors within six market verticals: law enforcement, retail, commercial, airports, government, and banking and financial services. This service includes a full market analysis, including market size and forecast for the m...

A major challenge in drug discovery is the limited number of gene targets that can be targeted for the development of a drug molecule. Only close to 400 genes are proven targets for US FDA-approved drugs. 80% of human genes are unexplored as targets, and some are considered undruggable. The identification and the selection of novel drug targets (p...

This study analyzes the regulatory framework of the connected vehicle (CV) sector’s various segments in Europe, North America (NA), and China. The increase in embedded navigation systems and fifth-generation (5G) technology will drive several new CV features through an app or service. The deployment of over-the-air (OTA) software updates and person...

The shared mobility industry is poised to grow as the shift from private cars to multimodal solutions continues. Though the shared mobility market was battered by the pandemic in 2020, operators quickly re-aligned their business models and emerged stronger. While all segments have rebounded, two have recorded explosive growth in the last 2 years—D...

05 Jul 2022  |  Global  |  Market Research

Growth Opportunities for Global Special Purpose Acquisition Companies (SPACs) in Mobility

SPAC Deals of More than $16 Billion in 2021 Show SPAC Mergers Gaining Popularity among Start-ups Looking to Go Public Quicker and Easier

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Key Issues Addressed

In 2020 and 2021 SPAC popularity exploded, grabbing the attention of investors, start-ups, technology companies, and regulators alike. The SPAC approach offers many start-ups, technology companies, and non-traditional automotive companies an alternative path to public market. Essentially blank check shell companies, SPACs are formed to list compani...

In 2021, of 6.7 million units sold, 70.7% were BEVs, and 29.1% were PHEVs. Global EV penetration increased from 4.4% in 2020 to 8.8% in 2021. APAC recorded a 151.7% YoY growth, the highest among others, helping it widen the gap between itself and Europe in 2021. Tesla retained the leadership with sales of 936,172 units, followed by the VW Group wit...

03 Oct 2022  |  Global  |  Market Research

Global Prenatal Genetic Testing—Forecast to 2026

Innovation Culture in Screening Drives Prenatal Genetic Testing Growth and Makes it Accessible to More Patients

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New technological advances in prenatal genetic testing include the enhancement of the next-generation sequencing (NGS) technology, chromosomal microarray analysis (CMA) tool, and PCR TaqMan. These improve precision and specificity in genome profiling, augment the efficiency and reliability of testing, and streamline workflow. The study will help...