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This report presents a comprehensive analysis of the European cybersecurity landscape, encompassing the security posture of organizations, cybersecurity responsibilities within organizations, factors influencing the choice of cybersecurity solutions, and projected procurement trends into 2023. Based on a global survey conducted across six industry ...

Enterprise content management (ECM) has increasingly been adopted in healthcare in response to the urge to move to 'paperless or paper-light' documentation and the encouragement for health providers to use various healthcare information technologies (IT) to increase their efficiency and quality of care. With large amounts of patient information at ...

In this report, Frost & Sullivan presents key findings from a survey conducted among European enterprises regarding their preferences for SD-WAN and SASE. The survey targeted IT and network decision-makers in various sectors, including financial services, healthcare, retail, government, technology, and manufacturing within the European market. It a...

15 Apr 2015  |  Europe  |  Market Research

Analysis of the European Infrastructure-as-a-Service Market

Sustained Enterprise Cloud Migration Will Spur Double-digit Growth

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Increased enterprise migration from on-premise IT services to hosted cloud services is expected to contribute to double-digit growth rates for the European Infrastructure-as-a-Service (IaaS) market. The market is constantly evolving, with providers updating their service portfolio to align with internal long-term cloud strategies and to gain a comp...

The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in European contact centers. Quality monitoring and workforce and performance management systems are the most widely deployed and used APO applications in Europe. Furthermore, large contact centers h...

The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...

The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...

As part of Frost & Sullivan’s seven-nation Voice of the Enterprise Security Customer research survey, this cut of the data presents a detailed overview of the key trends, drivers, and preferences that shape European organizations’ cybersecurity strategies. Structured around eight main cybersecurity solution areas, the report provides specific insig...

The European managed SD-WAN services market is projected to surpass $1.49 billion in 2025, reflecting an 18.3% year-over-year growth. This sustained growth is driven by accelerated digital transformation, increasingly complex network environments, and the surge in cloud-generated traffic. These dynamics underscore SD-WAN’s strategic role in enablin...