Search results for: 'Asset monitoring solution'

This is a market insight article that discusses the current state of Brazilian asset management industry and the road ahead.

The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...

This study provides insights into the Latin American and Caribbean (CALA) unified communications as a service (UCaaS) and cloud meeting services market. CALA has been facing a tough investment climate due to economic deceleration, exacerbated by political uncertainties. These challenges are expected to persist, with contracted global trade, continu...

The Internet of Things (IoT) extends Internet connectivity beyond traditional devices such as desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT means that everyday physical objects, from vehicles to manufacturing equipment to hotel coffee makers a...

04 Oct 2019  |  Latin America  |  Market Research

Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024

Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility

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This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...

The market for contact center solutions in Latin America has already reached a level of relative maturity, composed mostly by international and regional participants. However, there is an increase in the number of local participants and international new entrants in the region. In this research service, pricing, competitive and technology trends a...

The economic downturn experienced by many countries, along with the instability in the political scenario and the 'wait-and-see' attitude influenced the implementation of IP solutions in key markets such as Brazil. On the other hand, the Mexican market has shown significant results already in the early stages of this market mostly due to its proxim...

The 2009 world economic crisis did not affect the Brazilian market and it remains steady. The competitive landscape has the presence of many local vendors focused on small companies. Collaboration is evolving rapidly to integrate social network communications with business processes and enterprises. UC licenses will include more capabilities, in or...

16 Dec 2019  |  Latin America  |  Market Research

Disruptive Trends Impacting the South American Power Rental Market, Forecast to 2024

Transformation from Transaction-based Approaches to Solution-based Models

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The focus of this research service is to analyze the drivers and restraints that affect the growth of the South American power rental market. Despite the current economic and political crisis, the region has strong economic conditions in place to ensure continuous market development. Factors including increased awareness among customers, demand con...