Search results for: 'Processing Self Service'

27 Jul 2016  |  Europe  |  Market Research

Analysis of the European Packaging and Plastic Processing Machinery Market

Cost-Efficient, Intuitive, and Flexible Solutions to Stimulate Demand

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The research on the packaging and plastic processing machinery market offers extensive analysis of the various product segments across the European market. It assesses the strategic opportunities that machinery manufacturers can leverage to expand their current product/service mix. With changing customer requirements, the demand is shifting towards...

Increasing focus by end-users on reliability and safety is expected to mobilise the industrial compressor services market. Repairs and maintenance activities have assumed greater significance post the 2008-09 economic recession, which diminished the capital expenditure for new projects. The impact of European Union sanctions (on account of the geo-...

Connected services in passenger vehicles are undergoing a strategic transformation in Europe, reshaping how automakers engage with customers, manage vehicle life cycles, and build digital revenue streams. This Frost & Sullivan analysis examines how leading European original equipment manufacturers (OEMs) are developing group-level software platform...

29 Mar 2024  |  Europe  |  Market Research

European Managed Security Services Growth Opportunities

Amidst Geopolitical Chaos, Finding a True Security Partner is Increasingly Essential

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This study focuses on the European managed security services (MSS) industry. Managed security service providers (MSSPs) supply their clients with comprehensive security solutions, including distributed denial of service (DDoS) protection, managed firewalls, and breach simulation services, predominantly through security operation centers (SOCs). Eme...

Pandemic-induced market challenges are spurring innovation and progress toward safer and more convenient solutions, particularly in Europe’s connected automotive industry, where emerging use cases are shaping a new normal for consumers. Frost and Sullivan's Voice of Customer survey on in-car services and features in Europe explores customer usage o...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

The COVID-19 pandemic has placed a greater emphasis on a safe environment and exacerbated the need for more convenience in daily activities. The automotive industry has aligned itself with this trend, focusing on solutions and systems that enhance the safety and comfort of drivers and passengers. This study aims to support automakers and allied ind...

Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling incentives for businesses to outsource their CX operations. Companies expect continuous process enhancement and rapi...

European ranks second in use of managed software-defined wide area network (SD-WAN) services, just behind North America. Market growth is driven mainly by an acceleration in customers’ digital transformation, more complex network environments, and massive amounts of traffic generated from the cloud. SD-WAN technologies placed at customer edge locat...