Search results for: 'Security: The Key to Customer Experience Excellence'

The South African and Kenyan adhesives industries face challenges due to fluctuations in raw materials pricing, availability, and the influx of cheap and counterfeit products. However, creating brand and product awareness presents growth opportunities. This study addresses the key drivers, restraints, and the competitive factors that will influence...

This research service provides an overview of how customers in the South African security systems and services market select their electronic security equipment as well the related security services. The market was divided into the top five vertical industries within the South African security systems and services market namely: mining, financial s...

Managed services in the ICT market cover a wide range of solutions; however, all of these solutions have been affected by the changing nature of the industry and its competitive landscape. With the South African managed services market facing increased competitive rivalry, understanding and proactively managing the customer journey have become even...

Nigeria has the largest consumer base in Sub-Saharan region. A larger part of the population living in urban areas is a favorable indicator for market entry. Robust growth of around 7% for the past decade is threatened by macroeconomic challenges, particularly exchange-rate volatility and falling global oil prices that impact public-sector spending...

The South African construction chemicals market can be described as mature and is expected to experience slow growth over the forecast period of the study. The market is highly competitive with a number of well-established local and international participants. The growth in the public sectors capital expenditure plan is likely to facilitate demand...

This research service provides in-depth analyses on 6 therapeutic markets in Uganda, Kenya, and Tanzania. It also quantifies and forecasts the total pharmaceutical industry and the contribution from the script- and over-the-counter markets. It further indicates the contribution from the public- and private sectors to the total industry value. The r...

This research service was carried out on three countries in East Africa; Kenya, Tanzania and Uganda. The research service focuses on analysing the market opportunity for testing and monitoring of five key diseases in this region; HIV, malaria, TB, HPV and diabetes. A brief healthcare overview of each country is provided in the research. Additionall...

This research provides an analysis of the East African telecommunications market. The focus areas are fixed-line, mobile, and Internet communications, with special interest in broadband communications. The study includes analysis for the 13 East African countries on country and regional levels. The study highlights key mobile network operators and ...

This research service provides an analysis of the West African telecommunications market. The areas of focus are fixed-line, mobile, and Internet communications with special interest in broadband communications. Technologies include fibre, satellite, WiMAX, Wi-Fi, 3G, ADSL, and CDMA. Each of the 15 West African countries is analyzed on country and ...