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The European UCaaS market is at an inflection point. Organizations are rethinking work styles, accelerating digital transformation, and redefining the role of communications in the modern enterprise. Hybrid work, mobility, and rising user expectations are reshaping demand. Employees now expect frictionless communication across devices, networks, an...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

13 May 2015  |  Europe  |  Market Research

The European Building Automation Market

European Buildings' Directive Towards Near Zero Energy Buildings Sets the Pace of Market Adoption

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While the building automation (BA) market in Europe has been mature, it is starting to see a revived growth. This growth is mainly being driven by a strong focus on energy efficiency and by an overall performance of buildings. However, the building automation market is also going through a renaissance because of a wave of new technology developmen...

Europe is a mature market for software and services in the field of analytical instruments. While this market is dominated by a handful of players, there is still a lot of potential for growth. This research service aims to capture the current picture of the European analytical software and services market, updating key facts and trends from earlie...

Vehicle leasing solves several challenges associated with an organization's mobility needs, such as vehicle funding, fleet maintenance, and residual risk. To keep focus on their core products and services, businesses have to outsource support activities related to mobility, ranging from fleet purchasing to remarketing. Without an expert team on the...

Vehicle leasing is seen as a solution to the growing number of challenges faced by companies with regard to their mobility needs. Amongst others, these include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses in the present market conditions are focused on their core products/s...

This is an in-depth analysis of the top 21 growth and innovation leaders in the European unified communications as a service (UCaaS) market. Competition is intensifying as the market matures. As a result, it is exceedingly important for participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar provides perspe...

COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...

This study provides an in-depth analysis of the European, Middle Eastern and African markets for VoIP services. It identifies relevant market drivers and restraints and analyzes current regulatory, market and technology developments by sub-region. It discusses origination and termination trends and trends by call destination, origination device and...