Explore more Categories
Artificial Intelligence involves the science and engineering of developing intelligent machines
The manufacturing world is at a cusp of a new revolution that will redefine conventional business models
IoT will have a major impact on businesses and consumers in the future
The world is creating 2.5 exabytes of data daily
Our research seeks to connect-the-dots across multiple trends
Personal Robots are Set to Be a $19 Billion Market
Strategic Analysis of BREXIT and its Implications to Industries, Economies and Societies
Time for a Digital Revolution in the Women’s Health Market
iFrost is a digital platform for interactive and dynamic reporting of data.
The TOEs are a great source of information which gives corporates critical information on companies to action for their strategic investments either as an open source platform or to collaborate and to develop successful products
Cloud Communications Services Shine in Addressing the Distributed Workforce
* Required Fields
Pay by invoice
COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those most severely impacted with 10.8% and 8.9% GDP declines, respectively.Frost & Sullivan data show that for 68% of European businesses, COVID-19 has either accelerated or has had no impact on digital technology investments. However, many businesses are delaying purchase decisions and solution rollouts due to continued economic challenges and the need to rationalize technology strategies in view of drastically changed work styles.Businesses and individuals limiting travel and shifting to work from home to avoid contagion have been key to growth of certain applications, such as soft clients, video conferencing and team messaging. Cloud calling services has not received the same boost as a temporary solution to ensure teams and workflows remain productive. However, it is likely that greater awareness of the agility and functionality that cloud communications services can deliver bodes well for future growth.Truly economical and agile UCaaS solutions—from packaging and pricing to provisioning and management—have seen growth during the pandemic to support remote work and the distributed workforce. SMBs and small/temporary remote teams adopted plug-and-play solutions via digital channels or bundled with connectivity services. UCaaS bundled with mobile services, such as those common in the Nordic countries, or included as part of broader productivity and collaboration suites, such as Microsoft 365, experienced more rapid adoption throughout the turbulent months of 2020 and 2021.As various trends set in motion by the pandemic offset each other, UCaaS user growth will be slightly less than anticipated in 2021 due to the lagging impact of the recession on the telecom sector. Most likely we will revert to a stronger growth trajectory some time in 2022 as businesses adopt UCaaS for its compelling agility benefits and reduced CAPEX requirements.Technology developers and UCaaS providers will continue innovating at a rapid pace and deliver new features and services, as well as leverage new business models to raise UCaaS appeal among a larger customer audience and drive adoption. Agile development, cloud architectures, containerization, micro-services, mobile-first and video-first solutions will represent key enablers of accelerated innovation and more cost-effective provider operations.UCaaS providers will pursue untapped opportunities among new customer segments, including SOHOs and micro-businesses, frontline workers, mid-market and large enterprises. International providers will enter the European markets and European providers will seek to expand internationally, creating new levels of competition.This study provides an in-depth analysis of trends, growth factors and growth opportunities in the European UCaaS market. It provides user and revenue forecasts, competitor market share analyses, and customer data on business goals, IT challenges, investment priorities and cloud services adoption. Market participants can leverage the findings of this study to build sustainable business models and growth strategies.Author: Elka Popova, Robert Arnold
Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry
Hybrid Work Compels Businesses to Drive Equitable Meetings
Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2021
Frost Radar™: North American UCaaS Market
Hybrid and Multicloud Healthcare IT Transformation
Frost Radar™: Communications Platforms as a Service Industry, 2021
Growth Opportunities in the Global Tabletop Audio Conferencing Endpoints Market, Forecast to 2025
Frost Radar™: European UCaaS Market, 2021
Frost Radar™: Unified Communications-as-a-Service Market in Latin America and the Caribbean, 2021
Growth Opportunities for Telecom Operators Amid Disruption in the UCaaS Market
virtual reality market
wearable electronics market
diabetes care devices market
nutritional supplement market
aerospace industry outlook
well intervention market
electric vehicle market analysis
food waste market
functional beverage market
Don't have an account? Create One!
Enter your Email Address here to receive a link to change password.
If you are an existing frost.com user, please register using the same email for seamless access
Already have an account? Login!
Use your Linkedin account to login or register within our store.You're just one click away.