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Although artificial intelligence (AI) has been around for decades, and the contact center industry has been leveraging it for years, recent advancements in AI have rapidly accelerated. The latter half of 2024 spouted industry excitement for next-level GenAI - agentic AI, also sometimes called autonomous AI. Agentic AI can act as the glue for orches...

In this SPIE, Stratecast looks at Tata Communications recent expansion and how the company is positioning itself to compete with U.S.-based Tier 1 providers in the global data center market.

Many of the common problems encountered by viewers are the result of connectivity issues, especially on mobile. Globally, many viewers are plagued by problematic cellular connections that can’t support their on-demand video needs. Studies show that viewers are increasingly impatient, and the lag or buffering that results from insufficient connectiv...

This Frost Radar™ investigates the growth and innovation activity of clinical decision support system (CDSS) providers in their pursuit to help end users take the next best medical care action. A CDSS provides professionals with access to organized clinical knowledge integrated with the patient’s medical profile to improve their health and overall ...

The business approach of San Francisco-based Identity and Access Management solutions supplier, Okta, can be characterized in a single word: straightforward. Okta’s goal is to enable any organization to connect to any technology it needs in order to be successful. This report looks deeper into the Okta platform and the role it plays in helping en...

As businesses tap new technologies to gain a competitive edge, they are increasingly adding next-generation services like advanced analytics, artificial intelligence (AI), machine learning (ML), Internet of Things (IoT), and blockchain to their applications. According to a 2019 Frost & Sullivan survey of IT decision-makers, adoption of these techno...

This study provides an insight into the key Mega Trends in India that will impact and shape the countrys economy, society, and culture. Understanding these pertinent macroeconomic forces is important to identify the inherent future opportunities and the needs of the customer. For the purpose of this study, Mega Trends are categorized into urbanizat...

The laboratory information management systems (LIMS) industry in the United States and Europe is forecast to grow from 2023 to 2027 at a CAGR of 8.8% and 6.3%, respectively, driven by the increasing need for laboratory automation, regulatory compliance, and cloud-based solutions. Prominent players in the US and EU LIMS industries, such as ThermoFis...

The Strategic Analysis of thermoplastic elastomers market in global automotive industry analyzes the key TPE markets (TPO, TPV, TPU, COPE, SBC, and PEBA). The research service covers North America, Europe, China, India, and Japan. It covers the TPE market segmented by product types. The market study also segments the TPE market by countries. The im...