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China’s autonomous and connected mobility market is undergoing a transition. The top challenges it faces include technical obstacles, such as perception technology and control algorithms; data privacy, protection, and security laws and regulations issued in the pre-autonomous driving era; and high manufacturing and operating costs. As a result, man...

This report explores the market for smart water meter solutions in the Asia-Pacific (APAC). APAC is currently experiencing significant water stress due to climate change and rapid urbanization, driving water utilities in the region to increasingly adopt smart water meters as a strategy to reduce water consumption and minimize non-revenue water loss...

Customer experience (CX) platforms serve as the operational and intelligence layer through which organizations manage, orchestrate, and continuously optimize customer interactions across every channel and touchpoint. As contact centers evolve beyond traditional voice interactions to include digital self-service, AI-driven resolutions, and proactive...

In the last 5 years, the Chinese government has tightened vehicle data collection, data protection, data privacy, and cybersecurity through a series of laws and regulations. Frost & Sullivan recognizes that all electronic hailing (eHailing) platform providers in China must assess these regulations and update their business operations and strategies...

The Southeast Asian electricity meters market is in the growth stage of the market cycle. There is a drastic technology shift in the region, with electromechanical meters being replaced by electronic and prepaid meters. Key challenges faced are resistance to technology change by customers, financial instability, and a lack of skilled labour. Mark...

The major threats for the water industry in Asia-Pacific (APAC) that may necessitate significant adoption of smart grid solutions are water scarcity, aging infrastructure, population growth and urbanization, and climate change. The developing economies in APAC including India, China, and Indonesia are suffering from a vicious cycle of non-revenue w...

We spend a significant amount of time commuting each day as we go about our daily lives; time that we would rather spend doing other things. With the advent of ubiqiutous connectivity, we are now able to do just that using our smart devices within our cars; activities like watching a streaming video clip on-the-go or reading our emails. The connect...

The future of customer experience (CX) platforms revolves around the simplification of customer journey and enhancement of customer interactions while aligning with customer expectations and cost control. Organizations in the Asia-Pacific region are entering a decisive stage in their CX journey. Customers now demand empathetic, personalized, and se...

This database gives detailed information on the current and forecasted penetration levels of key automotive technologies in the Indonesian automotive market for the period 2012–2021. The worksheets in the database include research methodology, technology definitions, total technology penetration levels, vehicle sales and penetration levels, and sa...