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The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

After facing a challenging period in 2020, with isolation measures and economic difficulties due to the COVID-19 pandemic, Europe has started getting back to normal. However, although vaccination rates have advanced, some markets are still in crisis. The automotive market, for example, has not recovered to usual levels of new car sales. Global micr...

03 Jul 2020  |  Europe  |  Market Research

Emerging Trends in the European Digital Used Passenger Vehicles Market, 2020

Focus on Start-ups and White Space Driving Valuations, as 2 Million Used Vehicles Set to be Traded Online

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As more and more digitally native customers look to purchase a vehicle, the competition and business models to sell used vehicles online increases. With social distancing norms changing ‘business as usual’, COVID-19 acts as an accelerator for more dealerships, OEMs, and traders to sell online. There are multiple online used vehicle retail models r...

10 Jan 2020  |  Europe  |  Market Research

Strategic Analysis of European Used Car Leasing Market, Forecast to 2023

As Company Car Market Begins to Saturate, Global Leasing Companies are Beginning to Remarket Used Cars in Operational Leasing Format in Western and Northern Europe

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The global fleet & leasing industry is starting to focus on remarketing used cars in the B2C channel from the traditional B2B channel. Traditionally, fleet leasing companies in Europe sold used cars in bulk to small dealers through auctions and brokers (B2B). Dealers sold these cars to end users with flexible finance options including personal loan...

21 May 2020  |  Europe  |  Market Research

Growth Opportunities in the European Hosted IP Telephony and UCaaS Market, Forecast to 2026

COVID-19 Softens Growth Rates, Creates New Use Cases

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This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2026. The study discusses the impact of the COVID-19 epidemic and the resulting economic hardship on services adoption and provider growth strategies. Furthermore, this stu...

The Brexit vote on 23 June 2016 is considered by many to beginning of UKs slowdown in the world economy. By what is considered to be the UK ‘shooting itself in the foot, the UK has to construct an exit plan that will enable it to leave the European Union without causing further damage to its economy. This study talks about what the potential scen...

The research service discusses the key trends and use cases relevant to cloud computing and automotive ecosystem. It identifies the key areas that offer scope for essential technology innovation and discusses cloud-based solutions specific to the automotive industry. Cloud-based connected car solutions, which are now an integral part of the Interne...

Growing demand for food safety in developed and developing nations has urged farmers to adopt recommended practices in the use of crop protection chemicals (pesticides). Consumer awareness on the residual effects of pesticides on food products has risen over the past decade. Search for alternatives and implementation of best practices has become p...

The research service aims to analyse and assess the Therapeutic Monoclonal Antibodies market in Europe. This is performed by analysing the key trends and dynamics shaping the industry sector in correlation with the market drivers and restraints. With several key blockbuster drugs losing patent protection and an immense rise in the rate of disease i...