Search results for: 'your next ca cloud be a flexible subscription model'

04 Jan 2022  |  Asia Pacific  |  Market Research

Singapore Flexible Workspace Growth Opportunities

Collaboration and Industry Convergence to Boost Uptake of Flexible Workspaces

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Flexible workspaces are business workspaces leased by organizations or individuals for periods of time shorter than traditional office leases. Opportunities for flexible workspace in Singapore focus on property services, and ICT solutions and services. Ease of doing business attracts large corporations and multinational companies to Singapore; this...

More Australian offices are embracing flexible workplace options, driving the growth of Australia’s flexible office market. Key factors spurring market expansion include the changing work culture that is prioritising mobility and flexibility, including the trend away from long-term fixed leases towards more flexible terms, and the preference for co...

13 Jul 2021  |  Asia Pacific  |  Market Research

Southeast Asia Facilities Management Emerging Business Models and Growth Opportunities

Digitally-Led Business Models Create New Opportunities in Service Advancements

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COVID-19 severely affects all facilities management (FM) end-user segments. The Southeast Asian FM market revenue declined by 3.7% in 2020 due to the pandemic. As the market gradually recovers over the forecast period, competition is expected to intensify and accelerate the need for innovation in FM services. FM market participants in Southeast Asi...

This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

15 Jul 2016  |  Asia Pacific  |  Market Research

Flexible Packaging Coatings for Food and Pharmaceuticals Markets in Asia-Pacific

Changing Lifestyle and Consumer Preferences for Convenient Products Drive Coatings Growth in Flexible Packaging

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This research service identifies key industry drivers, restraints, and regulatory and technology trends affecting the Asia-Pacific flexible packaging coatings market. The product segments covered in this research include heat-seal coatings, cold-seal coatings, barrier coatings, co-extrusion primers, and functional additives across food and pharmace...

This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...

The Asia-Pacific next-generation diagnostics market's revenue is projected to decline by 5.0% in 2023, attributed to the reduced demand for COVID-19-related testing. Rapid expansion in non-COVID molecular diagnostics and point-of-care testing (POCT) will not be sufficient to drive the overall recovery of the region. As companies continue to focus o...

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...