Digital Enterprise Transformation in India

Improved Communication Infrastructure and New age Technology to Drive Sweeping Changes to Businesses in India

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Indian enterprises have begun to embrace new age technologies to improve the operational efficiency, business processes and customer experience to address the competitive environment. Digital transformation is capable of transforming businesses by improving business agility. , empowering stakeholders and providing new revenue models. In India CIOs are adopting digital technologies at various levels based on the immediate need of organisations and revenue goals. There is a lack of holistic approach which is essential for long term benefits. This study defines digital transformation, components of SMAC and other associated technologies such as Internet of Things (IoT), digital marketing and cybersecurity that are essential for modern day enterprises. The study gives a perspective both about the demand and the supply side of the market to identify the maturity of the solutions available and also the levels of DT activities across various industries in the country. The study analyses the challenges and drivers of digital transformation(DT) in India and also analyses the levels of DT activities in major industries like Healthcare, manufacturing, BFSI, Online retail and IT/ITes.

Table of Contents

Digital Enterprise Transformation in IndiaExecutive SummaryKey FindingsKey Findings (continued)Research Scope, Objectives, Background, and MethodologyResearch Aims and ObjectivesKey Questions this Study will AnswerResearch BackgroundResearch MethodologyDefinitionsDefinitionsDefinitions (continued)Definitions (continued)Industry DefinitionsDigital Enterprise TransformationDigital Enterprise Transformation in IndiaDecision-Maker PerspectiveImpact of Transformation on ITGoalpostsTop Organizational Goals with Impact on Technology AdoptionThe Digital Enterprise of the FutureThe Key Elements for DET- SMAC, Digital Marketing, IOT and their value propositionSocial—DefinitionSocial—Trends and OpportunitiesEnterprise Mobility—DefinitionEnterprise Mobility—Definition of Major ComponentsBring-Your-Own-Device (BYOD)Enterprise Mobility—Trends and OpportunitiesMobility—Finding from Frost & Sullivan SurveyEnterprise Cloud—DefinitionEnterprise Cloud—Trends and OpportunitiesEnterprise Cloud—Talk Points to CIOs/CTOsCloud Technologies—Findings from Frost & Sullivan SurveyData Analytics—DefinitionData Analytics—Trends and OpportunitiesInternet of Things (IoT)Digital MarketingEnterprise CollaborationCybersecurityIndia Digital Enterprise Transformation MarketConsumerisation of IT Digital India Initiative India—ChallengesDrivers and RestraintsAdoption in Large EnterprisesAdoption in Small and Medium Enterprises (SME)Vendors Profile (IT/ITes Companies)MicrosoftIBMOracleTata Consultancy ServicesCognizant Technology Solutions (CTS)WiproInfosysLarson & Turbo (L&T) InfotechTech Mahindra CapgeminiHappiest MindsDemand Side AnalysisCheck Points for CIOs and IT HeadsIT Expenditure of EnterprisesHealthcare—Embracing Digital Technologies Adoption of DET solutions in HealthcareImpact of Digital Transformation on HealthcareBanking, Financial Services and Insurance (BFSI)—Embracing Digital Technologies Adoption of DET Solutions in BFSIImpact of Digital Transformation on BFSIManufacturing—Embracing Digital Technologies Adoption of DET Solutions in ManufacturingImpact of Digital Transformation on ManufacturingInformation Technology (IT)—Embracing Digital TechnologiesAdoption of DET in Information Technology (IT) Impact of Digital Transformation on ITOnline Retail—Embracing Digital TechnologiesAdoption of DET in Online Retail Impacts of Digital Transformation on Online RetailAdoption of Digital Technologies in Indian IndustriesCase Studies (Demand Side)HealthcareHealthcare (continued)Digital BankingIT/ITesKey Conclusions and Future OutlookKey Conclusions and Future Outlook (Demand Side)Key Conclusions and Future Outlook (Supply Side)The Last Word—5 Big Predictions (Demand Side)The Last Word—5 Predictions (Supply Side)Legal DisclaimerAppendixAppendix—Companies Interviewed (Vendors)Appendix—Companies Interviewed (Demand Side)The Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition: Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




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