FrostIQ—Asia Pacific Outbound System Vendor, 2015

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Frost & Sullivan defines the “Outbound Systems” as hardware and software or software-only solutions that facilitate the placement of large volumes of outbound calls in contact centers. For the purpose of this study, contact center outbound dialing systems are defined as products that offer any individual or combination of outbound dialing capabilities, including predictive dialing, preview, or power dialing.

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FrostIQ—Asia Pacific Outbound System Vendor, 2015Asia Pacific Outbound System Vendor 2015APAC Outbound System Vendor,2015

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