Global Biometric Authentication Growth Opportunities

Global Biometric Authentication Growth Opportunities

Future Growth Potential Driven by Strategic Partnerships, Integration with Advanced Technologies, and Multimodal Biometrics to Enhance Customer Experience

RELEASE DATE
19-May-2022
REGION
Global
Research Code: PCE9-01-00-00-00
SKU: IT04522-GL-MR_26543
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Description

The global biometric authentication industry is growing fast because of the ubiquity of some biometric modalities, such as fingerprint and facial recognition. The deployment of biometric technologies is increasing across business sectors because of their ease of use, high security and assurance, and quick scalability. Frost & Sullivan expects biometric technology implementation for mobile transactions (facial and fingerprint recognition) to continue expanding alongside the proliferation of voice biometrics in contact centers.

This Frost & Sullivan research service provides an overview of the global biometric authentication sector, particularly focusing on its application in customer experience use cases. The study analyzes the growth drivers and restraints, emerging developments, customer experience applications, and use cases of biometrics adoption. The study also profiles biometric solutions providers with game-changing innovations and presents growth opportunities and key takeaways that will affect industry participants and end-user organizations.

Author: Ankita Singh

Table of Contents

Why is it Increasingly Difficult to Grow?

The Strategic Imperative 8™

The Impact of the Top Three Strategic Imperatives on the Biometric Authentication Industry

Growth Opportunities Fuel the Growth Pipeline Engine™

Introduction to User Authentication

User Authentication Factors and Approaches

Evolution of Identity Authentication Techniques

Types of Biometric Authentication

Types of Biometric Authentication (continued)

Types of Biometric Authentication (continued)

Classification of Biometric Authentication Modalities

How Biometric Systems Work

Benefits of Biometric Authentication

Limitations of Biometric Authentication

Key Statistics

Significant Developments in the Global Biometrics Industry

Global CX Priorities for Businesses

Biometric Authentication Use Cases for CX

Biometric Authentication Use Cases for CX (continued)

Significant Trends Across Sectors

Growth Drivers

Growth Restraints

Biometric Solutions—Decision-Making Factors

Deployment Considerations for End-User Organizations

Profile Selection Criteria

Profile—AU10TIX

Profile—Authenteq

Profile—Nuance

Profile—Phonexia

Profile—Onfido

Profile—Whispeak

Strategic Factors for Biometric Authentication Providers

Growth Opportunity 1: Partner with Hardware, IT, and Network Technologies Vendors to Expand User Base

Growth Opportunity 1: Partner with Hardware, IT, and Network Technologies Vendors to Expand User Base (continued)

Growth Opportunity 2: Integrate Biometric Solutions with Conversational AI to Serve Customers Better

Growth Opportunity 2: Integrate Biometric Solutions with Conversational AI to Serve Customers Better (continued)

Growth Opportunity 3: Offer Multimodal Biometrics for Enhanced Accuracy and Flexibility

Growth Opportunity 3: Offer Multimodal Biometrics for Enhanced Accuracy and Flexibility (continued)

Growth Opportunity 4: Use AI and Blockchain Technologies for Improved Security

Growth Opportunity 4: Use AI and Blockchain Technologies for Improved Security (continued)

Growth Opportunity 5: Integrate Biometric Solutions into Payment Systems to Boost CX

Growth Opportunity 5: Integrate Biometric Solutions into Payment Systems to Boost CX (continued)

Relevant Definitions

Relevant Definitions (continued)

Relevant Definitions (continued)

List of Exhibits

Legal Disclaimer

Related Research
The global biometric authentication industry is growing fast because of the ubiquity of some biometric modalities, such as fingerprint and facial recognition. The deployment of biometric technologies is increasing across business sectors because of their ease of use, high security and assurance, and quick scalability. Frost & Sullivan expects biometric technology implementation for mobile transactions (facial and fingerprint recognition) to continue expanding alongside the proliferation of voice biometrics in contact centers. This Frost & Sullivan research service provides an overview of the global biometric authentication sector, particularly focusing on its application in customer experience use cases. The study analyzes the growth drivers and restraints, emerging developments, customer experience applications, and use cases of biometrics adoption. The study also profiles biometric solutions providers with game-changing innovations and presents growth opportunities and key takeaways that will affect industry participants and end-user organizations. Author: Ankita Singh
More Information
Author Ankita Singh
Industries Information Technology
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Is Prebook No
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WIP Number PCE9-01-00-00-00