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Future Growth Potential Driven by Strategic Partnerships, Integration with Advanced Technologies, and Multimodal Biometrics to Enhance Customer Experience
19-May-2022
Global
Market Research
PCE9-01-00-00-00
IT04522-GL-MR_26543
The global biometric authentication industry is growing fast because of the ubiquity of some biometric modalities, such as fingerprint and facial recognition. The deployment of biometric technologies is increasing across business sectors because of their ease of use, high security and assurance, and quick scalability. Frost & Sullivan expects biometric technology implementation for mobile transactions (facial and fingerprint recognition) to continue expanding alongside the proliferation of voice biometrics in contact centers.
This Frost & Sullivan research service provides an overview of the global biometric authentication sector, particularly focusing on its application in customer experience use cases. The study analyzes the growth drivers and restraints, emerging developments, customer experience applications, and use cases of biometrics adoption. The study also profiles biometric solutions providers with game-changing innovations and presents growth opportunities and key takeaways that will affect industry participants and end-user organizations.
Author: Ankita Singh
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top Three Strategic Imperatives on the Biometric Authentication Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
Introduction to User Authentication
User Authentication Factors and Approaches
Evolution of Identity Authentication Techniques
Types of Biometric Authentication
Types of Biometric Authentication (continued)
Types of Biometric Authentication (continued)
Classification of Biometric Authentication Modalities
How Biometric Systems Work
Benefits of Biometric Authentication
Limitations of Biometric Authentication
Key Statistics
Significant Developments in the Global Biometrics Industry
Global CX Priorities for Businesses
Biometric Authentication Use Cases for CX
Biometric Authentication Use Cases for CX (continued)
Significant Trends Across Sectors
Growth Drivers
Growth Restraints
Biometric Solutions—Decision-Making Factors
Deployment Considerations for End-User Organizations
Profile Selection Criteria
Profile—AU10TIX
Profile—Authenteq
Profile—Nuance
Profile—Phonexia
Profile—Onfido
Profile—Whispeak
Strategic Factors for Biometric Authentication Providers
Growth Opportunity 1: Partner with Hardware, IT, and Network Technologies Vendors to Expand User Base
Growth Opportunity 1: Partner with Hardware, IT, and Network Technologies Vendors to Expand User Base (continued)
Growth Opportunity 2: Integrate Biometric Solutions with Conversational AI to Serve Customers Better
Growth Opportunity 2: Integrate Biometric Solutions with Conversational AI to Serve Customers Better (continued)
Growth Opportunity 3: Offer Multimodal Biometrics for Enhanced Accuracy and Flexibility
Growth Opportunity 3: Offer Multimodal Biometrics for Enhanced Accuracy and Flexibility (continued)
Growth Opportunity 4: Use AI and Blockchain Technologies for Improved Security
Growth Opportunity 4: Use AI and Blockchain Technologies for Improved Security (continued)
Growth Opportunity 5: Integrate Biometric Solutions into Payment Systems to Boost CX
Growth Opportunity 5: Integrate Biometric Solutions into Payment Systems to Boost CX (continued)
Relevant Definitions
Relevant Definitions (continued)
Relevant Definitions (continued)
List of Exhibits
Legal Disclaimer
List of Figures
- Significant Developments in the Biometrics Industry, Global, 2021–2026
- Companies’ CX Priorities, Global, 2021 and 2022
- Biometric Authentication: Growth Drivers, Global, 2022–2025
- Biometric Authentication: Growth Restraints, Global, 2022–2025
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| Deliverable Type | Market Research |
|---|---|
| Author | Ankita Singh |
| Industries | Information Technology |
| No Index | No |
| Is Prebook | No |
| List of Charts and Figures | Significant Developments in the Biometrics Industry, Global, 2021–2026~ Companies’ CX Priorities, Global, 2021 and 2022~ Biometric Authentication: Growth Drivers, Global, 2022–2025~ Biometric Authentication: Growth Restraints, Global, 2022–2025~ |
| Podcast | No |
| WIP Number | PCE9-01-00-00-00 |
Global Biometric Authentication Growth Opportunities
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